Ludwin Rosa
Amazon
Trenton,NJ
4
years of professional experience
Bilingual (English/Spanish) and customer-focused professional with strong communication, problem-solving, and interpersonal skills. Dedicated to delivering exceptional customer experiences, resolving concerns effectively, and building positive relationships. Highly motivated, reliable, and able to work collaboratively in fast-paced environments while supporting customer satisfaction and company goals.
Work History
Notary Public
1 Month- Authorized to perform notarial services, including verifying identities, administering oaths, witnessing signatures, and handling documents with accuracy, confidentiality, and professionalism. Bilingual in English and Spanish, with strong customer service, communication skills, and attention to detail.
Amazon Driver
3 Years 6 Months- Delivered customer service by promptly addressing inquiries and concerns, enhancing customer satisfaction.
- Operated delivery vehicles to ensure safe and efficient package delivery to designated locations.
- Maintained accurate records of delivery activities and updated delivery logs regularly.
- Managed delivery schedules for local routes, ensuring timely arrival of packages at customer locations.
- Collaborated with team members to streamline delivery processes and ensure smooth operations.
Education
High School Degree
Associate of Science - Psychology
Skills
Bilingual Customer Service professional with experience assisting customers. (spanish and english)
handling transactions
resolving concerns
and working in fast-paced environments.
Strong communication
problem-solving
and multitasking skills. Fluent in Spanish and intermediate English
with a professional and customer-focused attitude.
Timeline
Notary Public
07.2026 - CurrentRead More
Amazon Driver
Amazon
02.2023 - CurrentRead More
Bronx School of Law and Finance
High School Degree
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Bronx Community College
Associate of Science from Psychology
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