Lue Harris
Gainesville,GA
Summary
Results-driven Housekeeping Supervisor with expertise in cleaning, sanitation, and guest relations. Proven ability to enhance team productivity through effective training and workflow implementation.
Overview
15
15
years of professional experience
Work History
Housekeeping Supervisor
R Ranch in the Mountains
Dahlonega, GA
02.2019 - 01.2026
- Supervised daily housekeeping operations, ensuring cleanliness and organization across facilities.
- Trained and mentored staff on cleaning procedures and safety protocols.
- Developed and implemented efficient workflows to enhance team productivity.
- Conducted inspections to maintain high standards of hygiene and guest satisfaction.
- Managed inventory of cleaning supplies, ensuring availability and cost-effectiveness.
- Scheduled staff shifts to optimize coverage during peak operational hours.
- Led training sessions focused on best practices in housekeeping techniques and equipment use.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Worked with front desk to respond promptly to all guest requests.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Completed schedules, shift reports, and other business documentation.
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
- Increased employee performance through effective supervision and training.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
- Maintained a high level of quality control through regular inspections, resulting in consistent adherence to hotel standards.
- Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas.
- Enhanced team productivity by providing comprehensive training on proper cleaning techniques and equipment use.
- Managed laundry sorting, washing, drying, and ironing.
Janitorial Supervisor
The Buddy Group
Gainesville, GA
08.2010 - 02.2019
- Supervised daily janitorial operations, ensuring adherence to safety and cleanliness standards.
- Trained and mentored staff on efficient cleaning techniques and equipment usage.
- Developed and implemented scheduling strategies to optimize workforce productivity.
- Conducted regular inspections of facilities to identify maintenance needs and safety hazards.
Education
High School Diploma -
North Hall High
Gainesville, GASkills
- Cleaning and sanitation
- Guest relations
- Customer service-focused
- Customer service
Timeline
Housekeeping Supervisor
R Ranch in the Mountains
02.2019 - 01.2026
Janitorial Supervisor
The Buddy Group
08.2010 - 02.2019
High School Diploma -
North Hall High