Luici Hayakahua
Montevallo,AL
Summary
Welcomed guests and maintained entrances to create a positive first impression. Supported servers by balancing workloads to enhance operational efficiency. Assisted in prioritizing tasks to ensure smooth dining experiences.
Executed cashier responsibilities in fast-paced retail environments, ensuring accuracy in financial transactions and cash drawer management.
Overview
2
2
years of professional experience
Work History
General Health Care
JL Morgan
Birmingham, AL
07.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Oversaw daily operations by managing a minimum of 100 outbound calls.
Waitress Trainee
El Agave Grill & Bar
Montevallo, AL
03.2024 - 07.2025
- Responded to ad hoc cleaning duties at end of shift.
- Addressed complaints to kitchen staff and served replacement items.
- Garnished dishes and beverages to serve visually appealing menu items.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Followed safety protocols when handling hot plates or sharp objects.
- Maintained a professional attitude while working in a fast-paced environment.
- Responded promptly to customer inquiries about menu items, ingredients, and prices.
- Trained new employees on restaurant procedures and plating techniques.
- Assisted in stocking inventory, setting up workstations, preparing mise en place, and breaking down stations at end of shifts.
Customer Service Cashier
Walmart
Helena, Alabama
08.2024 - 03.2025
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Verified that all coupons were valid prior to processing them into the system.
- Followed established loss prevention procedures when dealing with suspicious customers or activities.
- Checked personal identifications during alcohol and tobacco sales.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Addressed customer questions and concerns regarding products and services.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Greeted customers and provided friendly customer service.
- I helped increase sales by helping customers
Education
High School Diploma -
Thompson High School
Alabaster, AL05.2023
Skills
- Ensured compliance with food safety regulations and standards
- Oversaw inventory management processes to ensure optimal stock levels
- Demonstrated comprehensive knowledge of menu offerings and culinary options
- Assisted customers with inquiries and issues to enhance satisfaction Provided support in resolving product-related concerns Facilitated communication between customers and service teams
- Managed point of sale operations to ensure efficient transaction processing
- Assisted teams in completing projects on schedule and within budget parameters Supported collaboration efforts to enhance communication and workflow Contributed to team meetings to share ideas and resolve issues
- Optimized scheduling and prioritization to enhance productivity
- Facilitated effective communication strategies to enhance team collaboration
- Streamlined task prioritization to enhance workflow efficiency
- Demonstrated flexibility in adjusting to changing priorities and environments
- Friendly, positive attitude
- Customer service
- Time management
- Attention to detail
- Dependable and responsible
- Multitasking
Languages
Spanish
Native/ Bilingual
Timeline
General Health Care
JL Morgan
07.2025 - Current
Customer Service Cashier
Walmart
08.2024 - 03.2025
Waitress Trainee
El Agave Grill & Bar
03.2024 - 07.2025
High School Diploma -
Thompson High School