Luis A. Díaz Perez
Saint Cloud,FL
Summary
Resourceful Senior Service Technician known for high productivity and efficiency in task completion. Specialize in troubleshooting, preventive maintenance, and customer service skills that ensure operational excellence. Excel in problem-solving, time management, and communication, using these soft skills to deliver exceptional service and support to clients and teams.
Overview
9
9
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Senior Service Technician
Jr Hobbs Co.
Orlando, FL
01.2021 - Current
- Diagnosed and repaired various equipment issues efficiently.
- Performed routine maintenance to ensure optimal performance of machinery.
- Collaborated with team members to troubleshoot complex technical problems.
- Implemented best practices for safety and quality control in service operations.
- Actively participated in team meetings to discuss progress updates on projects.
- Created detailed reports documenting all completed tasks related to customer service calls.
- Communicated updates on project progress effectively both verbally and in writing.
- Developed training materials and provided instruction to junior technicians on proper maintenance techniques.
- Provided technical support and troubleshooting of complex service issues to team
A/C install and service
Hartman Cooling and Heating
Orlando, FL
10.2020 - 06.2021
- Light Comercial and residential services
- Duct work and instalation
- Electrical troubleshooting
- A/C maintenance
- Change parts and repair
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Completed routine maintenance and repair.
A/C Technician
Quick A/C Soluciones, LLC
Orlando
07.2017 - 06.2020
- Installed and serviced various air conditioning systems for residential clients.
- Diagnosed and repaired HVAC issues using advanced troubleshooting techniques.
- Collaborated with team members to complete installation projects efficiently.
- Conducted routine inspections to ensure optimal system performance.
- Repaired and replaced worn or defective parts in existing AC systems.
- Cleaned evaporator coils and blower assemblies with approved cleaning solutions.
- Installed new AC units according to manufacturer's specifications.
- Explained repair procedures to customers in a clear and concise manner.
- Adjusted system components such as thermostats, switches, valves, belts, fans and motors for optimal operation.
- Installed sheet metal ducts according to blueprints and specifications.
Education
Escuela Tecnica de Electricidad
08.2016 - 02.2017
First Industrial Technological College
01.2015 - 05.2015
High School Diploma -
Colegio La Milagrosa
Skills
- A/C troubleshooting
- Equipment maintenance
- Ductwork installation
- Team collaboration
- Safety compliance
- Quality control
- Problem solving
- Effective communication
Certification
- Driver License Class E, D216-521-98-409-0
- EPA Universal Certified, 1038450220320
- Industrial Welding
- Tubbing Welding
- Heliarc Welding
- Mlv-01 Multi V installation essential
Timeline
Senior Service Technician
Jr Hobbs Co.
01.2021 - Current
A/C install and service
Hartman Cooling and Heating
10.2020 - 06.2021
A/C Technician
Quick A/C Soluciones, LLC
07.2017 - 06.2020
Escuela Tecnica de Electricidad
08.2016 - 02.2017
First Industrial Technological College
01.2015 - 05.2015
High School Diploma -
Colegio La Milagrosa