Luis Alcantara
Opelika,AL
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
6
6
years of professional experience
Work History
Sales Associate
Best Buy
Auburn , AL
05.2018 - 11.2023
- Identified areas of improvement within existing processes and procedures.
- Established long-term relationships with key contacts at client companies.
- Developed and maintained relationships with clients to increase sales revenue.
- Analyzed customer needs and preferences to recommend appropriate products.
- Provided detailed product information to customers, including features, prices, and availability.
- Generated daily reports on sales activities for management review.
- Resolved customer complaints and inquiries in a timely manner.
- Ensured customer satisfaction by providing follow-up support after purchases.
- Advised customers on best practices when using company products or services.
- Worked with fellow sales team members to achieve group targets.
Education
High School Diploma -
Southern Union State Community College
Wadley, ALSkills
- Product Sales
- Business Development
- Sales Development
- Customer Needs Assessment
- Teamwork and Collaboration
- Relationship Building
Languages
Spanish
Professional
English
Professional
Timeline
Sales Associate
Best Buy
05.2018 - 11.2023
High School Diploma -
Southern Union State Community College