Summary
Overview
Work History
Education
Skills
Timeline
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Luis Angelino

Spring,Texas

Summary

Experienced Field Service Professional with strong focus on troubleshooting and maintenance of complex equipment. Known for effective team collaboration and adaptability to changing needs. Skilled in diagnosing issues, performing repairs, and ensuring customer satisfaction. Reliable, results-driven, and capable of handling high-pressure situations with ease.

Overview

6
6
years of professional experience

Work History

Field Service Technician

Malin
09.2022 - Current
  • Diagnosed and resolved equipment malfunctions in diverse environments, ensuring optimal functionality and minimal downtime.
  • Conducted routine maintenance and inspections to enhance equipment reliability and longevity.
  • Collaborated with cross-functional teams to implement service strategies that improved client satisfaction rates.
  • Trained junior technicians on best practices for equipment repair and maintenance procedures, fostering team development.
  • Developed detailed service reports documenting issues, repairs, and recommendations for future improvements.
  • Utilized advanced diagnostic tools to streamline troubleshooting processes and reduce resolution times.
  • Established strong relationships with clients through effective communication and timely service delivery, enhancing customer loyalty.
  • Responded quickly to emergency maintenance requests for timely on-call support.
  • Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Continuously expanded knowledge base through ongoing training and certification programs, staying current with industry advancements.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.

Technician

Northside Lexus
07.2022 - 09.2022
  • Maintained quality assurance and customer satisfaction objectives.
  • Executed diagnostics, troubleshooting and evaluations on.
  • Organized work to meet demanding production goals.
  • Performed complex mechanical alignments and calibration of equipment to quality standards.
  • Utilized control mechanisms and hands-on procedures to operate machines.
  • Managed team performance by training, mentoring, disciplining and motivating employees.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledge bases.
  • Analyzed and located malfunctions in brakes, motors, switches and control systems.
  • Maintained accurate records of time and materials required to perform repairs and service.

Technician

Brake Check
05.2021 - 06.2022
  • Carried out work to full customer satisfaction by directing team members and correcting technical problems
  • Operated heavy equipment and power tools in complete safety and taught team members how to do same
  • Followed and enforced safety regulations and OSHA requirements, reducing risk of worksite incidents
  • Trained maintenance team members and users in technical best practices
  • Prepared for jobs with full readings of blueprints and technical schematics.

Lube Technician

Fred Haas Toyota World
04.2019 - 06.2020
  • Delivered excellent customer service while handling aspects of quick lube express services
  • Improved performance and life of parts with regular greasing and lubrication
  • Identified problems with customers' vehicles using standard multi-point inspections
  • Protected customer vehicles from damage with consistent use of proper safety procedures
  • Supported team recordkeeping efforts by filling out appropriate forms and updating system logs
  • Verified quality of repairs by road-testing vehicles
  • Maintained cleanliness of work area
  • Inspected vehicles for damage and recorded findings
  • A

Education

High School Diploma -

Klein Collins High School
Spring, TX
06.2019

Skills

  • Work Orders and Documentation
  • Engine repairs
  • Equipment Maintenance
  • Hydraulic repairs
  • Customer Service
  • Dealership and Factory Standards
  • Work Planning and Prioritization
  • Parts Repair and Refurbishment
  • Electrical troubleshooting
  • Schematic interpretation
  • Hardware and software installation
  • Electrical systems
  • Mechanical background
  • Diagnostics and troubleshooting

Timeline

Field Service Technician

Malin
09.2022 - Current

Technician

Northside Lexus
07.2022 - 09.2022

Technician

Brake Check
05.2021 - 06.2022

Lube Technician

Fred Haas Toyota World
04.2019 - 06.2020

High School Diploma -

Klein Collins High School

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