Customer-Focused Professional experienced in enhancing satisfaction and streamlining operations. Achieved operational efficiency through effective training and decisive leadership. Committed to delivering value and fostering team collaboration.
Work History
Assistant Manager
1 Year 2 Months
Jalisco Nursery | 06.2025 - Current
Coordinated team schedules and delegated tasks to optimize productivity and resource allocation.
Trained new staff on operational procedures, fostering a culture of teamwork and collaboration.
Improved customer satisfaction by addressing and resolving complaints promptly.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Clean up Crew Member
2 Years 10 Months
Garland Services | 09.2023 - 07.2026
Collaborated with team members to optimize workflow and improve cleanup processes.
Trained new staff on safety protocols and effective cleaning techniques.
Monitored inventory levels of cleaning supplies, ensuring timely replenishment as needed.
Enhanced cleanliness of assigned areas through thorough sweeping, mopping, scrubbing, and sanitizing tasks.
Delivery Driver
1 Month
Amazon | 03.2025 - 04.2025
Delivered packages efficiently using handheld devices for tracking and navigation.
Communicated effectively with customers to provide timely updates on delivery status.
Maintained accurate delivery logs to ensure compliance with company protocols.
Conducted vehicle inspections daily to uphold safety standards and operational readiness.
Managed route planning to optimize delivery times and reduce fuel consumption.
Delivered packages to customer doorsteps and business offices.