General Sales Manager with DMV Sales License and deep automotive retail leadership across new and used vehicle operations. Leads sales training, team performance, and customer service standards while driving results in dealership sales environments. Fluent in Spanish and known for sound judgment with customers, peers, and staff.
Work History
General Sales Manager
2 Years 10 Months
Fullerton Ford | 01.2024 - Current
Oversee daily showroom operations, aligning sales activity with inventory availability and customer demand.
Lead sales training sessions that reinforce product knowledge, customer service standards, and closing techniques.
Review deal structure options to support competitive pricing, customer affordability, and dealership profitability.
Evaluate trade-in vehicles and pricing factors to support fair offers and efficient deal progression.
General Sales Manager
10 Months
West Covina Ford | 03.2023 - 01.2024
Directed daily sales operations across the showroom, desk, and delivery process to keep transactions moving.
Coached sales staff on product knowledge, customer questions, and closing techniques to improve team consistency.
Reviewed deal structure, pricing, and trade-in terms to support profitable and compliant sales transactions.
Maintained lender communication to move approvals forward and resolve documentation questions during deal processing.
Proprietor-Operations & Sales Manager at Granite Run Buick GMC - Preowned Car and Truck OutletProprietor-Operations & Sales Manager at Granite Run Buick GMC - Preowned Car and Truck Outlet