Luis Avila
Chicago,IL
Summary
Dynamic Bar Manager with a proven track record at Kibbitznest, excelling in service satisfaction management and effective team leadership. Recognized for problem-solving skills and building strong relationships, planning and staff training. Associates in Architecture having knowledge on drafting, and project planning. Bilingual with advance proficiency on Spanish and English.
Overview
5
5
years of professional experience
Work History
Bar Manager
Kibbitznest
11.2022 - Current
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
Server
El Asader Colombiano
08.2020 - 10.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced team efficiency, collaborating effectively in high-pressure settings.
Education
Associate of Arts - Architecture
Wilbur Wright College
300 N Narragansett Ave Chicago Ill05-2023
Skills
- Service Satisfaction Management
- Effective Team Leadership
- Problem-solving
- Staff training
- Relationship building
- Strategic planning
- Freehand sketching
- Cultural awareness
- Multilingual education
- Technology integration
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Bar Manager
Kibbitznest
11.2022 - Current
Server
El Asader Colombiano
08.2020 - 10.2022
Associate of Arts - Architecture
Wilbur Wright College
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