Luis Ayala Castaneda
San Juan Capistrano,CA
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
7
7
years of professional experience
Work History
Sales Associate
DEVIL MOUNTAIN WHOLESALE NURSERY
San Juan Capistrano, CA
07.2021 - Current
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Conducted inventories on a regular basis to track stock levels.
- Reviewed files, recordings and other documents to obtain information to respond to requests.
- Assessed customer needs to provide assistance and information on product features.
- Adhered to company initiatives and achieved established goals.
Sales Associate
Costco
Irvine, CA
07.2018 - 02.2021
- Processed transactions using a point-of-sale system.
- Conducted inventories on a regular basis to track stock levels.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Engaged customers in friendly, professional dialogue to determine needs.
Assistant Manager
AT&T SPRING AUTHORIZED RETAILER
Foothill Ranch
05.2017 - 07.2018
- Collaborated with management on developing strategic plans for achieving business goals.
- Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage
- Enforced company policies and procedures to strengthen operational standards across departments.
Education
High School Diploma -
Capistrano Valley High School
Mission Viejo, CA05-2012
Skills
- Product Sales
- Customer Needs Assessment
- Inventory Control
- Sales Strategies
- Problem-Solving
- Excellent Communication Skills
Languages
Spanish
Native/ Bilingual
Timeline
Sales Associate
DEVIL MOUNTAIN WHOLESALE NURSERY
07.2021 - Current
Sales Associate
Costco
07.2018 - 02.2021
Assistant Manager
AT&T SPRING AUTHORIZED RETAILER
05.2017 - 07.2018
High School Diploma -
Capistrano Valley High School
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