Luis Bonilla
United Airlines
Kent,WA
7
years of professional experience
Motivated employee with excellent time management skills. True problem-solver remains calm under pressure to meet departure schedules. Trained in flight line operations and safety through years of aviation experience. Knowledgeable and critical thinker. Successful and diverse experience in below-wing airline services.
Work History
Ramp Agent
10 Months- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Below the wing knowledge of mainline aircraft including B737 8-9 Variants, A319, A320, A321/NEO.
- Widebody quald with intentional seal.
- Below the wing knowledge of regional aircraft including E175, ERJ-145, CRJ 550, 700, 900 variants.
Ramp Agent
10 Months- Loaded and unloaded luggage and freight and assisted crew and travelers with bags.
- Communicated closely with ground crew, flight crew, and tow person to maintain loading and unloading safety and efficiency.
- Coordinated ground crew activities to complete objectives on schedule.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Connected electrical power unit and hoses to aircraft.
- Guided aircraft into and out of parking positions using Ramp signals.
- Maintained cleanliness and organization in ramp areas, promoting safer work environment for all staff.
- Promoted a positive image of the airline by maintaining pristine cabin conditions and addressing any discrepancies immediately.
- Complied with all safety regulations while handling hazardous materials or working in challenging environments such as confined spaces and heights within aircraft cabins.
Procurement Specialist
1 Year- Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
- Safeguarded company assets, maintaining accurate inventory records and conducting periodic physical counts.
- Processed vendor registration and payments.
- Executed top-notch customer service and assistance contractors.
- Facilitated smooth workflow between departments, coordinating timely delivery of requested tools and materials.
- Supported budgeting process by compiling historical data, analyzing trends, and assisting with forecast projections.
- Managed procurement activities for a diverse portfolio of materials and services, ensuring alignment with organizational goals and budget constraints.
- Developed and maintained relationships with key suppliers to enhance communication, negotiate favorable terms, and secure reliable sources of supply.
Teller
1 Year 5 Months- Examined tellers' reports of daily transactions for accuracy.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Researched and resolved customer issues on personal savings, checking, and line of credit accounts.
- Maintained strong knowledge of bank products, services, procedures and regulatory requirements to assist staff members with questions and difficult or complex tasks.
- Counted, verified and handled bank deposits and armored car transactions.
Teller
6 Months- Educated customers on use of banking website and mobile apps.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Processed customer transactions promptly, minimizing wait times.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
Operations Assistant
2 Years 3 Months- Loaded and unloaded luggage and freight and assisted crew and travelers with bags.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Verified documentation and condition of freight to ascertain achieved quality standards.
- Oversaw freight preparation to keep regulations and client requirements satisfied.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Monitored inventory and approved reorders of stock to secure necessary resources and meet customer demand.
Education
High School Diploma
Bachelor of Arts - Economics
Associate of Arts - Economics
Skills
10-Key data entry
Passenger assistance
Safety procedures compliance
Quality control
File and database management
Ground support services
Regulatory Compliance
Microsoft Excel expertise
Shipping and receiving
Packing and labeling
Inventory Stocking
Accomplishments
- Completed Financial Basics Series Certification sponsored by Florida State University Controller’s Office designed to provide a core curriculum that handle operational tasks related to university finances.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved Budget adjustment by completing Reconciliation with accuracy and efficiency.
Objectives:
Personal Information
Timeline
Ramp Agent
United Airlines
10.2025 - 08.2026Read More
Ramp Agent
Piedmont Airlines
09.2024 - 07.2025Read More
Procurement Specialist
Florida State University
08.2023 - 08.2024Read More
Teller
Wells Fargo
03.2022 - 08.2023Read More
Teller
Truist Bank
09.2021 - 03.2022Read More
Operations Assistant
Delta/Gat Airline
06.2019 - 09.2021Read More
Tallahassee Community College
Associate of Arts from Economics
Read More
Florida International University
Bachelor of Arts from Economics
Read More
James S Rickards High School
High School Diploma
Read More