Distinguished financial services professional with a robust background in mortgage processing, underwriting, loan origination, and account management. Demonstrates exceptional proficiency in financial analysis, risk assessment, and regulatory compliance while cultivating and maintaining strategic client relationships. As a Notary Public and Certified Loan Signing Agent, possesses an acute attention to detail and an unwavering commitment to executing seamless transactions with the highest standards of accuracy and professionalism. Proven track record of excellence at Fifth Third Bank, exemplifying superior regulatory adherence, operational efficiency, and client service. Dedicated to driving financial and operational excellence within the banking and financial services sector, ensuring sustainable growth and exemplary service delivery.
• Trained and mentored new hires to enhance team performance.
• Utilized Salesforce extensively for account management and client interactions.