Jadiel Santoni
Cleveland,OH
Summary
Systematic Shipping & Receiving Clerk accurately checks documents, resolves concerns and moves materials. Excellent multitasking, relationship-building and prioritizing skills. Advanced abilities in Technology. Team Leader with background in coordinating shipping procedures, managing warehouse inventories, and supervising team operations. Possess strong understanding of supply chain processes and warehouse management systems. Known for problem-solving abilities and leadership skills resulting in improved efficiency within previous roles. Demonstrated ability to train staff, implement safety protocols, and ensure timely order fulfillment.
Overview
4
4
years of professional experience
Work History
Shipping/Receiving
T.Marzetti, New York Frozen Foods
Bedford Heights, OH
08.2020 - 09.2022
- Checked customer orders, labeling and documentation prior to shipment to avoid delays
- Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues
- Obtained required documentation to process shipments and support movement
- Communicated with carrier representatives to follow specific procedures and make special delivery arrangements
- Checked items to be shipped against work orders to confirm correct quantities, destination and routing
- Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods
- Maintained inventory of shipping materials and supplies
- Coached new staff preparing outgoing and receiving incoming shipments
- Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments and used RF Scanner & SAP System.
Amnesty
Amazon
North Randall, Ohio
10.2019 - 05.2020
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Prioritized and organized tasks to efficiently accomplish service goals
- Handled delegated tasks
- Defined strategies and created plan to achieve ambitious operational objectives while rebooting robots and helping employees
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
- Computer and Electronic experience used for work flow improvement.
Back-of-House Team Member
Chick-fil-A
Cleveland, OH
05.2018 - 11.2018
- Learned new menu items and specials to offer suggestions to customers
- Transferred supplies and equipment between storage and work areas by observing safe lifting standards
- Labeled and stored raw food and ingredients in appropriate storage rooms, refrigerators and freezers
- Prepared, cooked and presented food safely and quickly to meet restaurant's standards
- Substituted for or assisted other cooks during emergencies or rush periods
- Seasoned food according to recipes or personal judgment and experience
- Carried food supplies, equipment and utensils to and from storage and work areas
- Placed food trays over warmers for immediate service or stored in refrigerated storage cabinets
- Cleaned and sanitized utensils, dishes or silverware.
Education
High School Diploma -
John Marshall Highschool of IT
Cleveland, OH05.2019
Skills
- Records Management
- Problem-Solving
- Attention to Detail
- SAP & RF Scanner efficient
- Effective Communication
- Punctual and Reliable
- Warehousing Operations
- Inventory Management
- Self-Motivated and Independent
- Calm Under Pressure
- Inventory Monitoring and Management
- Data Documentation
- Contents Verification
- Computer Knowledge
- Strong Work Ethic
- Bilingual
- Shipping and receiving
- Stock Rotation
- Certified Forklift Driver
Age
24
Timeline
Shipping/Receiving
T.Marzetti, New York Frozen Foods
08.2020 - 09.2022
Amnesty
Amazon
10.2019 - 05.2020
Back-of-House Team Member
Chick-fil-A
05.2018 - 11.2018
High School Diploma -
John Marshall Highschool of IT
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