Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Luis Castaneda

Lawrenceville,GA

Summary

Proactive Field Technician V with extensive experience in managing multiple tasks. Ensuring safety compliance, and preventing equipment failure through regular inspections. Skilled in diagnostics, troubleshooting, professional communication, and customer relations. Bringing strong problem-solving abilities and dedication to advancing team success and customer satisfaction.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

6
6
years of professional experience

Work History

Field Technician V

Charter Spectrum
01.2022 - Current
  • Communicated with supervisor to report progress, discuss issues and seek guidance.
  • Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
  • Minimized potential hazards through adherence to safety guidelines during all field assignments.
  • Identified potential problems and prevented equipment failure through performing regular equipment inspections.
  • Supported team members in addressing challenging technical issues, sharing expertise and knowledge when needed.
  • Communicated with customers to provide updates, gather information and resolve issues.

Sub Contractor

Leaf Guard By National Building And Roofing Supplies
03.2019 - 07.2021
  • Managed site preparation and cleanup efforts, maintaining safe working conditions throughout the duration of the project.
  • Delivered high level of service to all customers and effectively resolved issues.
  • Worked closely with homeowners to ascertain specifics of project.
  • Worked closely with general contractor on completion of punchlist tasks.

Education

High School Diploma -

Berkmar High School
Lilburn, GA
05-2014

Skills

  • Workplace Safety
  • Diagnostics and troubleshooting
  • Decision-Making
  • Professional Communication
  • Data Collection
  • Conflict Management
  • Problem-Solving
  • Attention to Detail
  • Customer Relations
  • Customer Service

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Field Technician V

Charter Spectrum
01.2022 - Current

Sub Contractor

Leaf Guard By National Building And Roofing Supplies
03.2019 - 07.2021

High School Diploma -

Berkmar High School

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Luis Castaneda