LUIS CASTILLO
Vernon Hills,IL
Summary
Result-driven professional with a strong foundation in health care operations and sales leadership, bringing a unique blend of clinical exposure and revenue-focused management experience. Proven track record of leading high-performing teams, driving consistent growth, and optimizing operational efficiency in fast-paced environments. Experienced in managing cross-functional teams, improving customer acquisition strategies, delivering exceptional patient and client experiences. Seeking to leverage operational expertise and sales acumen to contribute to organizational growth and long-term success.
Overview
8
8
years of professional experience
Work History
Sales Manager / Strategic Account Lead
Jonathan Wesley Inc.
01.2022 - Current
- Led and managed a team of sales leaders responsible for revenue growth and customer acquisition
- Oversaw team performance, coaching, and development to consistently meet sales targets
- Managed pipeline tracking, KPI performance, and sales forecasting
- Implemented strategies to increase customer conversion and overall team productivity
- Acted as liaison between client stakeholders and internal leadership
- Clients: NRG Energy, Green Mountain Energy, BOX-Brokers Online Exchange
Practice Administrator
Illinois Bone and Joint Institute (IBJI)
Chicago, IL
01.2019 - 01.2022
- Led daily clinic operations and coordinated staff workflow in a high-volume environment
- Managed scheduling and improved operational efficiency and patient flow
- Trained and onboarded new staff on systems and procedures
- Coordinated communication between patients, providers, and administrative teams
Medical Front Desk Coordinator
IBJI
Libertyville, IL
01.2018 - 01.2019
- Managed scheduling, patient intake, and communication for a busy medical office
- Maintained accurate records and supported billing and insurance processes
- Collaborated with providers to ensure smooth daily operations
Education
Bachelor of Science - Health Science (Biomedicine)
DePaul University
01.2022
Associate of Science - Biochemistry
College of Lake County
01.2018
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
Accomplishments
- Promoted to Regional Sales Manager after one successful years in the sales department.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Manager / Strategic Account Lead
Jonathan Wesley Inc.
01.2022 - Current
Practice Administrator
Illinois Bone and Joint Institute (IBJI)
01.2019 - 01.2022
Medical Front Desk Coordinator
IBJI
01.2018 - 01.2019
Associate of Science - Biochemistry
College of Lake County
Bachelor of Science - Health Science (Biomedicine)
DePaul University