Luis Castro
Katy
Summary
Detail-oriented Engineering Technology student specializing in Environmental, Health, and Safety Management with leadership experience in retail operations. Skilled in team leadership, merchandising, inventory control, and customer service. Proven ability to enhance operational efficiency and drive team performance.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Key Carrier
HomeGoods, TJX Companies
Conroe
08.2024 - Current
- Lead opening and closing store operations while serving as Leader on Duty.
- Supervised associates, delegated daily priorities, ensured adherence to company standards.
- Supported merchandising and inventory control initiatives, enhancing customer service.
- Coach associates while promoting a safe, organized, and efficient work environment.
- Assisted with cash office procedures and key control, maintaining operational compliance.
Merchandise Coordinator
HomeGoods, TJX Companies
Cypress
12.2023 - 08.2024
- Managed merchandising, product placement, and inventory accuracy.
- Led stock replenishment and coordinated merchandise flow from the backroom to the sales floor.
- Trained associates on loss prevention practices, contributing to shrink reduction efforts.
- Analyzed customer feedback data to uncover opportunities for improving merchandising practices.
- Arranged items in favorable positions and areas of store to attract customers and optimize sales.
- Collaborated with management to enhance store presentation and streamline operational efficiency.
Merchandise Associate
HomeGoods, TJX Companies
Cypress
07.2021 - 08.2024
- Delivered customer service while upholding merchandising standards to enhance shopping experience.
- Supported stocking and organized inventory to ensure efficient store recovery.
- Maintained cleanliness and organization of sales floor and stockroom areas.
- Maintained cleanliness and organization of sales floor and stockroom to promote professionalism.
Education
Bachelor of Science - Engineering Technology Concentration: EHS
Sam Houston State University
Huntsville, TX05-2027
Skills
- Operations Management
- Inventory Control
- Shrink reduction
- Merchandising
- Customer Service
- Microsoft Excel
- Workplace Safety
- Team Supervision
- Leadership
- Training and Coaching
Languages
Tagalog
Native/ Bilingual
English
Full Professional
Certification
- OSHA 10 General Industries
- OSHA 30 General Industries
- OSHA 10 Construction
Accomplishments
- Associate of the Quarter (Q-1 2022, Q3 2024, Q4 2025)
- Dean's List
Timeline
Key Carrier
HomeGoods, TJX Companies
08.2024 - Current
Merchandise Coordinator
HomeGoods, TJX Companies
12.2023 - 08.2024
Merchandise Associate
HomeGoods, TJX Companies
07.2021 - 08.2024
Bachelor of Science - Engineering Technology Concentration: EHS
Sam Houston State University