Luis Centeno
El Paso
Summary
Customer focused professional with a background in logistics and security, known for delivering reliable, detail-oriented support. Committed to providing excellent service by ensuring smooth operations, accurate inventory management, and clear team communication. Ready to bring a proactive, solution oriented approach to help exceed customer expectations, and drive positive results.
Overview
6
6
years of professional experience
Work History
Logistics Coordinator
Borderland Snacks
El Paso
11.2023 - 12.2024
- Managed inventory levels for vending machines across multiple locations to maximize efficiency.
- Coordinated product selection aligned with customer preferences and sales trends.
- Trained team members on operational procedures and troubleshooting techniques for optimal performance.
Armed Security Officer
Rocksolid Protection
El Paso
06.2023 - 11.2023
- Ensured safety and security of personnel and property through vigilant monitoring of premises.
- Managed access control by verifying credentials of visitors and staff.
- Prepared detailed reports on security incidents for management review, enhancing response strategies.
Shift Manager
Coldstone Creamery
El Paso
03.2021 - 05.2023
- Trained new staff on company policies and operational procedures for enhanced compliance.
- Managed inventory levels to ensure timely restocking of supplies, minimizing disruptions.
- Developed schedules optimizing staff coverage during peak hours to improve service efficiency.
Customer Service Representative
DISH
El Paso
11.2018 - 03.2020
- Assisted customers with product inquiries and issue resolution.
- Processed orders and returns efficiently through company system.
- Managed customer accounts and updated information accurately.
Education
Associate of Arts - Psychology
El Paso Community College
El Paso, TX12-2024
Bachelor of Arts - Counseling Psychology
The University of Texas At El Paso
El Paso, TXSkills
- Customer service
- Conflict resolution
- Team building
- Inventory management
- Training and development
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Logistics Coordinator
Borderland Snacks
11.2023 - 12.2024
Armed Security Officer
Rocksolid Protection
06.2023 - 11.2023
Shift Manager
Coldstone Creamery
03.2021 - 05.2023
Customer Service Representative
DISH
11.2018 - 03.2020
Associate of Arts - Psychology
El Paso Community College
Bachelor of Arts - Counseling Psychology
The University of Texas At El Paso
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