Luis Chavez
Edinburg
Summary
Dynamic customer service professional with a proven track record at Sam's Club, excelling in enhancing customer satisfaction and streamlining service processes. Known for reliability and problem-solving skills, I effectively trained new staff and built strong relationships, ensuring a positive shopping experience while maintaining accuracy in transactions.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Sams Club
12.2021 - 12.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries, providing accurate product information.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Handled cash and credit transactions following established protocols to ensure accuracy.
- Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
Customer Service Assistant
Sams Club
12.2021 - 12.2023
- Collaborated with team members to streamline service processes and improve response times.
- Assisted in training new staff on company policies and customer service protocols.
- Adapted quickly to new systems, enhancing personal productivity and service quality.
- Answered customer questions about product availability and shipment times.
- Built strong relationships with customers and colleagues by providing friendly and personable service.
Education
High School Diploma -
Robert Vela High School
Edinburg, TXSkills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Customer focus
- Basic math
- Problem-solving
- Team collaboration
- Creative thinking
Languages
Spanish
Native or Bilingual
English
Full Professional
Interests
- I enjoy helping others and giving back to the community
- Auto Repair/Restoration
- Gym Workouts
Timeline
Customer Service Cashier
Sams Club
12.2021 - 12.2023
Customer Service Assistant
Sams Club
12.2021 - 12.2023
High School Diploma -
Robert Vela High School
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