Luis Crespo
Chicopee,MA
Summary
Bilingual Mental Health Clinician with fluency in Spanish. Proficient in providing caring and methodological counseling services in diverse settings. Skilled in developing and maintaining therapeutic relationships and helping individuals and families to progress toward planned outcomes. Excellent organizational and time management skills with ability to prioritize and manage multiple tasks.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Specialized Case Manager (Post Release Services)
Compass Connections
12.2022 - Current
- Provide culturally and linguistically appropriate Post Release Services and comprehensive clinical case management services.
- Complete thorough, individualized needs assessment with youth and sponsor
- Provide crisis intervention, safety planning and therapeutic support to youth and families with significant needs.
- Provide post release services including conducting routine calls and home visits in accordance with ORR requirements.
- Link client and family with community resources and services.
- Establish helping relationships with clients and families and provide advocacy as specified by ORR guidelines.
- Assess for safety on an ongoing basis and report any concerns in accordance with mandatory reporting laws, State licensing requirements, and Federal laws and regulations for reporting to local child protective agencies and/or law enforcement
- Complete post release visit documentation in a timely manner and in accordance with ORR standards.
WORK INCENTIVES COUNSELOR
University of Massachusetts Chan Medical School
04.2022 - 10.2022
- Assist beneficiaries of Supplemental Security Income (SSI) and Social Security Disability Insurance (SSDI) to make informed choices towards employment and self-sufficiency
- Provide information to Social Security beneficiaries and their families about the impact of work on public benefits including SSI, SSDI, Medicare, Medicaid, subsidized housing, food stamps, veterans' benefits and any other local, state, or federal benefits
- Provide access to work incentive programs that support entry into the workforce, such as the Social Security Administration (SSA) Ticket to Work program
- Refer beneficiaries to Ticket to Work Employment Networks, State Vocational Rehabilitation, America's Job Centers, and other organizations that provide employment supports and services
- Maintain complete and accurate documentation of beneficiary files which uphold service quality and data privacy
- Prepare written Benefits Summary and Analysis reports and Work Incentives Plans
- Research and seek out information on local, state, and federal public benefit programs and policies, including eligibility criteria, application processes, interactions with earned income, wages and assets, work incentives, and reporting requirements.
MENTAL HEALTH CLINICIAN
CHD
02.2017 - 11.2021
- Developed individual treatment goals based on history and diagnosis
- Displayed sensitivity to cultural and linguistic needs of clients and families served
- Provided counseling and support to clients with drug and alcohol abuse issues
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT)
- Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments
- Conducted therapeutic individual and family therapy sessions
- Managed a case load of 60 clients in a monthly basis.
CLINICIAN II
Trinity Health-Providence Hospital
01.2020 - 05.2020
- Performed client assessments and developed treatment plans
- Documented client progress in confidential files
- Provided clients with recommendations to community resources
- Managed caseload of 5-8 patients daily with substance dependence and co-occurring Axis I and Axis II disorders
- Facilitated smooth discharge by encouraging and reassuring clients throughout transitions
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
CLINICIAN
Gandara Center
08.2014 - 12.2019
- Coordinate care with schools, service providers, and other entities that provide support to assure that the approaches taken are integrated and clinically coherent
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning
- Mediated conflicts within families to clarify and resolve underlying issues
- Utilized positive uncertainty and multi-systemic family systems therapy to encourage clients and help to handle ambiguity, accept inconsistencies and trust intuition in decision-making
- Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion
- Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources
- Managed a case load of 6 families in a weekly basis.
PARALEGAL
Law Affairs
09.2012 - 06.2014
- Cooperated with legal teams to create performance documents for curative action planning
- Conferred with clients and other involved parties to gather and track case information
- Managed day-to-day legal activities such as subpoena deliveries for one office with nine attorneys
- Prepared legal briefs, motions and pleadings
- Receive and make calls from the call center to the defendants to reach arrangements before continuing the legal process
- Code, post and receipt payments with collection and legal programs JST,VRM
- Prepare and coordinate deposit activities
- Perform all necessary account, bank and other reconciliations.
PRODUCTION AND PROMOTION MANAGEMENT
IM Enterprises
08.2010 - 08.2012
- Coordinated marketing and public relations of the Latin artist Ismael Miranda
- Established strategies to reach other markets and new generations which resulted in 35% growth of customer base
- Carry advertising in mass media such as television, radio, magazines and newspaper
- Created a directory of media contacts, public relations agencies, and government entities
- Maintained communication with music promoters and producers in Latin America and U.S
- Monitored social media and online sources for industry trends
- Developed team communications and information for weekly meetings
- Transformed Ismael MirandaPR.net website and social media platforms to better engage customers and promote sales
- Developed creative sales tools, including presentations, trend reports, kitted assets, and product data sheets
- Worked closely with all product development departments to create and maintain marketing materials for sales presentations and client meetings.
Education
Graduate Certificate Degree - Human Resources Administration
Bayamon Central University
01.2014
Master Degree - Industrial/Organizational Psychology
Bayamon Central University
01.2013
Bachelor Degree - Psychology
Sistema Universitario Ana G Mendez - Universidad Del Turabo
Gurabo, PR01.2010
Technical Degree - Media Technician
Columbia Central University
Caguas, PR01.2007
Skills
- Clinical interventions
- Case documentation
- Biopsychosocial assessments
- Crisis intervention techniques
- Licensed-eligible LDAC
- Treatment planning
- TF- Cognitive Behavioral Therapy (CBT)- Certified
- Bilingual in Spanish and English
- Family therapy
- Individual Therapy
- Project Planning
- Productivity Improvement
Certification
- First Aid Certified, 2014, 2019
- Nonviolent Crisis Intervention Certified, 2014, 2019
- Certified in food and alcohol safety training (ServSafe), 2016
- Latino Behavioral Health Workforce Training Program (Drug and Alcohol Counseling Techniques), 2019
- Community Work Incentives Coordinator, 2022, In Training; Expected Date of Provisional Certification July 2022; Expected Date of Full Certification April 2023
Timeline
Specialized Case Manager (Post Release Services)
Compass Connections
12.2022 - Current
WORK INCENTIVES COUNSELOR
University of Massachusetts Chan Medical School
04.2022 - 10.2022
CLINICIAN II
Trinity Health-Providence Hospital
01.2020 - 05.2020
MENTAL HEALTH CLINICIAN
CHD
02.2017 - 11.2021
CLINICIAN
Gandara Center
08.2014 - 12.2019
PARALEGAL
Law Affairs
09.2012 - 06.2014
PRODUCTION AND PROMOTION MANAGEMENT
IM Enterprises
08.2010 - 08.2012
Graduate Certificate Degree - Human Resources Administration
Bayamon Central University
Master Degree - Industrial/Organizational Psychology
Bayamon Central University
Bachelor Degree - Psychology
Sistema Universitario Ana G Mendez - Universidad Del Turabo
Technical Degree - Media Technician
Columbia Central University
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