Luis Cruz
Tucson,AZ
Summary
Dynamic sales professional with proven expertise in relationship management and effective negotiation, honed at Larry H Miller Volkswagen. Recognized for exceeding sales goals through strategic prospecting and exceptional customer service, driving increased revenue and fostering long-term client loyalty. Adept at developing tailored solutions that enhance client satisfaction and retention.
Professional sales expert prepared to drive team collaboration and achieve impactful results. Known for orchestrating efficient sales operations and supporting seamless client interactions. Reliable team player with focus on adaptability and strong organizational skills valued by employers.
Overview
11
11
years of professional experience
Work History
Sales Coordinator
Larry H Miller Volkswagen
Tucson, AZ
03.2025 - Current
- Built strong customer relationships to enhance sales opportunities.
- Provided product knowledge and tailored solutions to meet client needs.
- Conducted market research to identify potential clients and trends.
- Delivered exceptional customer service, contributing to positive client experiences.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Followed up with existing customers to provide additional support and address concerns.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
Sales Consultant
Quebedeaux Buick GMC
Tucson, AZ
06.2021 - 02.2025
- Utilized CRM software to track leads and manage customer interactions effectively.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Provided sales and customer service assistance to walk-in traffic
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
- Maximized customer retention by resolving issues quickly.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Built relationships with customers and community to promote long term business growth.
- Negotiated prices, terms of sales and service agreements.
- Set and achieved company defined sales goals.
- Informed customers of promotions to increase sales productivity and volume.
- Assisted in developing marketing strategies to increase brand awareness.
- Collaborated with team members to streamline sales processes and improve efficiency.
Pump Truck Operator
Tucson Recycling And Waste Services
Tucson, AZ
03.2019 - 06.2021
- Operated pump truck to transport waste and recyclables efficiently across various sites.
- Conducted routine inspections of equipment to ensure optimal performance and safety compliance.
- Coordinated with team members to streamline waste collection processes and improve service delivery.
- Trained new operators on safe driving techniques and operational procedures for pump trucks.
- Monitored load limits and vehicle conditions to prevent operational delays or accidents.
- Safely operated pump trucks for various construction projects, ensuring timely completion.
- Developed strong working relationships with team members, leading to increased productivity on the job site.
- Increased customer satisfaction by consistently delivering professional services that met or exceeded expectations.
Parks and Recreation Worker
City Of Tucson
Tucson, AZ
01.2015 - 02.2018
- Led park maintenance teams, ensuring efficient task execution and adherence to safety protocols.
- Mentored junior staff, fostering skill development and enhancing team productivity.
- Oversaw equipment inventory management, reducing downtime through proactive maintenance scheduling.
- Collaborated with city officials on strategic planning for park enhancements and community initiatives.
- Ensured park safety with regular maintenance checks, promptly addressing any hazards or issues identified.
- Maintained detailed records of daily tasks performed, allowing for effective communication between team members regarding ongoing projects and priorities.
- Enhanced visitor experience by improving facility cleanliness and accessibility standards.
Education
GED -
Pima Community College
Tucson, AZSkills
- Customer communication
- Data entry
- Goals and performance
- Strong enthusiasm
- Sales strategy development
- Effective negotiation
- Prospecting skills
- Sales expertise
- Relationship management
- Customer service
- Relationship building
- Contract negotiations
Timeline
Sales Coordinator
Larry H Miller Volkswagen
03.2025 - Current
Sales Consultant
Quebedeaux Buick GMC
06.2021 - 02.2025
Pump Truck Operator
Tucson Recycling And Waste Services
03.2019 - 06.2021
Parks and Recreation Worker
City Of Tucson
01.2015 - 02.2018
GED -
Pima Community College