LUIS CUEVAS
Jacksonville,FL
Summary
Results-driven retail professional with extensive experience leveraging data analytics to optimize operations and drive sales growth. Proven track record in utilizing data insights to enhance inventory management, streamline processes, and improve customer satisfaction. Adept at leading teams, implementing strategic initiatives, and delivering measurable business results in fast-paced retail environments. Skilled in translating complex data into actionable strategies, fostering a culture of continuous improvement, and achieving significant performance improvements.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
WeGotSoccer
02.2024 - Current
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Designed a program to enhance product knowledge, resulting in a 4% decrease in returns.
RETAIL SUPERVISOR
WEGOTSOCCER
03.2022 - 02.2024
- As a Retail Supervisor, I played a key role in driving the growth of the customization department by conducting market and product research, resulting in a 6% increase in department revenue
- Responsibilities included overseeing daily operations, training staff, and implementing strategies to meet sales and customization goals.
SALES ASSOCIATE
WEGOTSOCCER
11.2021 - 03.2022
- Enhanced teamwork skills by collaborating with colleagues to provide exceptional customer service, achieving an increase of 6% in revenue from previous year.
- Responsibilities included assisting customers, maintaining store displays, and working as part of a cohesive team to meet sales targets and create a positive shopping experience.
- Built relationships with customers to encourage repeat business.
ASSISTANT COACH
CARIBE SOCCER CLUB
05.2018 - 05.2019
- Honed customer service and communication skills by assisting with training, organizing team events, and ensuring effective communication with players and parents
- Fostered a positive and inclusive environment for the team.
- Designed a product knowledge program which subsequently decreased returns by 3%.
Education
Bachelor of Science - Analytics
Purdue University Global
Online Learning 12.2025
ASSOCIATE'S OF ARTS - undefined
Carl Sandburg College
05.2021
Skills
- Store Organization
- Customer Service
- POS Systems
- Microsoft Office Suite
- Retail Operations
- Customer Relations
- Operations Oversight
- Business Development
- Loss Prevention
- Stock management
Timeline
Assistant Store Manager
WeGotSoccer
02.2024 - Current
RETAIL SUPERVISOR
WEGOTSOCCER
03.2022 - 02.2024
SALES ASSOCIATE
WEGOTSOCCER
11.2021 - 03.2022
ASSISTANT COACH
CARIBE SOCCER CLUB
05.2018 - 05.2019
Bachelor of Science - Analytics
Purdue University Global
ASSOCIATE'S OF ARTS - undefined
Carl Sandburg College
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