LUIS DANIEL PEREZ
Tampa
Summary
Find a company where I can utilize my skills to the best of my abilities for the growth of the company and expand my knowledge.
Offering excellent interpersonal skills and genuine passion for helping others, combined with ability to quickly learn and adapt to new environments. Brings strong organizational and communication abilities essential for property management. Ready to use and develop customer service and problem-solving skills in Marketing role.
Overview
9
9
years of professional experience
Work History
Leasing Professional/ Social Media
Sinatra and Company
03.2024 - Current
- Coordinated move-ins and move-outs efficiently, minimizing vacancy periods between tenants.
- Provided personalized tours of properties, showcasing unit features and amenities tailored to each prospect''s needs.
- Developed marketing materials to highlight property features and attract potential renters.
- Kept meticulous records of correspondence between management and tenants.
- Maintained detailed records of tenant interactions, enabling effective communication across team members when addressing ongoing issues or requests.
- Monitored property appearance regularly, working with maintenance teams to address any issues promptly.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Maintained company's social media presence by posting messages, answering posts, and monitoring responses.
- Strategized social media campaigns for clients, helping to meet goals and reach untapped potential customers.
- Managed social media accounts, ensuring timely responses to comments, messages, and reviews for enhanced customer service.
Leasing agent/ Marketing/ Media
Hamilton Point on Egypt Lake
01.2021 - 03.2024
- Complete real estate listing paperwork, create new MLS listings, post listings to social media, and implement a marketing plan for new listings to ensure accurate information that promotes quick sales
- Responsible for overseeing the marketing initiatives and social media strategy of an organization
- The duties include developing social media strategy, implementing marketing plans, managing social media content, and establishing market forecasts
Customer Service Representative
Sky City Pharmacy
01.2020 - 01.2021
- Providing introductory information to new customers, ensuring that customers are satisfied with products or services, following up with clients check that they’re still satisfied with any purchases, letting customers know about additional products or services, Determining the quickest
Administrative Assistance
Habitat of Pinellas and West Pasco Counties
01.2019 - 01.2020
- Serves callers by greeting, welcoming, and directing them appropriately, work with Volunteers Service, Mail mortgage overdue notice, Process mortgages payments, Order office supplies, provide clerical support to all departments and Customer service
Assistant Manager
AMERICAN AIRLINES
01.2016 - 01.2018
- Supports the station manager in leading airport personnel in the lost and found division of the ticket counter, answering phones, retrieve lost baggage, contact the passengers on the status of the luggage and other personnel items lost
- Providing excellent customer service to retain the customer business and also allowing them to experience a pleasant flight experience
- Training of new employees and performing other duties assigned by management
Education
Bachelor of Arts - Communication
University of the Sacred Heart
01.2013
Diploma - General Studies in marketing, finance
Antonio Sarriera H.S.
San Juan, PR01.2006
Skills
- Customer service
- Finance
- Microsoft Word
- Receptionist
- Retail Sale
- Fair housing policies
- Training and mentoring
- Application processing
- Team building
- Background checks
- Event planning
ADDITIONAL INFORMATION
- Typing
- Customer Service
- Finance
- Bilingual
- Management
- Powerpoint
- Microsoft Word
- Social media knowledge
- ABT Software
Languages
English
Spanish
Timeline
Leasing Professional/ Social Media
Sinatra and Company
03.2024 - Current
Leasing agent/ Marketing/ Media
Hamilton Point on Egypt Lake
01.2021 - 03.2024
Customer Service Representative
Sky City Pharmacy
01.2020 - 01.2021
Administrative Assistance
Habitat of Pinellas and West Pasco Counties
01.2019 - 01.2020
Assistant Manager
AMERICAN AIRLINES
01.2016 - 01.2018
Diploma - General Studies in marketing, finance
Antonio Sarriera H.S.
Bachelor of Arts - Communication
University of the Sacred Heart
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