Luis Diaz
Astoria,NY
Summary
Reliable Mail Carrier committed to building positive customer relationships and quickly delivering mail. Well-versed in industry best practices and postal delivery guidelines and protocols. Offering experience on Reliable Mail Carrier committed to building positive customer relationships and quickly delivering mail. Well-versed in industry best practices and postal delivery guidelines and protocols. Offering experience on high-volume routes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Mail Carrier
United States Postal Service, USPS
09.2023 - Current
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
- Distributed mail on foot to residences and businesses, delivering to approximately 500 customers per shift.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
Paratransit Driver
Mv Wave Paratransit
12.2019 - 12.2019
- Maintained full understanding of local roads and traffic patterns.
- Performed basic repairs and maintenance actions to keep vehicle working at peak performance.
- Worked different route every day based on changing passenger locations and destinations.
- Transported elderly, disabled or otherwise limited passengers to doctors' offices and medical appointments.
- Took customers to appointments and built positive relationships with healthcare staff.
Delivery Driver
Fresh Direct LLC
09.2010 - 10.2019
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Education
Diploma -
Long Island City High School
Long Island City, NY09.1982
Skills
- Safety awareness
- Parcel delivery
- Weather Tolerance
- Package handling
- Vehicle loading
- Mail Sorting
- Route deliveries
- GPS use
- Delivery records
- Registered mail protocols
- Mail-sorting and delivery sequence
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Mail Carrier
United States Postal Service, USPS
09.2023 - Current
Paratransit Driver
Mv Wave Paratransit
12.2019 - 12.2019
Delivery Driver
Fresh Direct LLC
09.2010 - 10.2019
Diploma -
Long Island City High School