Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Luis Enriquez

El Paso,TX

Summary

Goal-driven Healthcare Administration professional well-versed in recruiting, training and managing employees to provide exceptional patient services. Highly organized and hardworking with excellent planning and program management skills. Licensed in Texas as a Certified Pharmacy Technician.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Pharmacy Operations Manager

Walgreens
El Paso, TX
12.2021 - Current
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Scheduled pharmacy rotation to achieve optimal operation results daily.
  • Supervised team of 15 pharmacy technicians.
  • Reviewed employee performance and coached for improvement and growth within the company.
  • Developed policies and procedures for effective pharmacy management.
  • Collaborated with store manager to maintain daily operations.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and patients for continued compliance with associated regulations.
  • Coordinated verification and filling of more than 800-1000 daily prescriptions in high-volume tier-5 pharmacy environment.

Senior Certified Pharmacy Technician

Walgreens
El Paso, TX
08.2019 - 11.2021
  • Acted as role-model technician to assist pharmacy manager in filling learning gaps amongst peers.
  • Counted, measured and compounded medications following standard procedures.
  • Reviewed and verified customer information and insurance provider information.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Collected co-payments or full payments from customers.
  • Prepared bottle labels.
  • Registered as immunizing-technician during COVID-19 pandemic.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.

Certified Pharmacy Technician

Walgreens
El Paso, TX
04.2018 - 07.2020
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Assisted in preparation, distribution and storage of pharmaceuticals.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Collected co-payments or full payments from customers.

Education

Bachelor of Arts - Multi-/Interdisciplinary Studies

The University of Texas At El Paso
El Paso, TX
12.2022

High School Diploma -

Eastwood High School
El Paso, TX
05.2016

Skills

  • Medical Condition Coding Software
  • Employee Training Program
  • Financial Reporting Coordination
  • Employee Work Scheduling
  • Patient Compliance Monitoring
  • Drug Inventory Management
  • Prescription Interpretation
  • Employee Recruitment and Hiring
  • Business Operations
  • Policy and Program Development
  • Workflow Schedules
  • Flu Vaccinations
  • Staff Retention
  • Performance Metric

Certification

  • Pharmacy Technician License - Active

Languages

Spanish
Native or Bilingual

Timeline

Pharmacy Operations Manager

Walgreens
12.2021 - Current

Senior Certified Pharmacy Technician

Walgreens
08.2019 - 11.2021

Certified Pharmacy Technician

Walgreens
04.2018 - 07.2020

Bachelor of Arts - Multi-/Interdisciplinary Studies

The University of Texas At El Paso

High School Diploma -

Eastwood High School

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Luis Enriquez