Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Coty Costello

Jackson,TN

Summary

Seasoned Operations Manager and talented leader with 11 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Operations Manager

A&R Logistics
08.2017 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Analyzed and reported on key performance metrics to senior management.
  • Developed and maintained relationships with external vendors and suppliers.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Reported issues to higher management with great detail.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.

Operations Lead

A&R Logistics
07.2015 - 08.2017
  • Trained employees on equipment operation and safety protocols.
  • Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
  • Supervised warehouse operations by managing employees during shifts.
  • Oversaw daily operations and shipping and handling processes.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products.
  • Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Developed and implemented policy and procedure updates to improve workflow and productivity.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Performed quality control and monitored production efforts.
  • Managed and allocated staff and material resources to meet production goals.

Warehouse Associate

A&R Logistics
03.2014 - 07.2015
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Confirmed accuracy, quality and quantity of materials received and listed on BOL.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Handled daily customer service aspects and maintained positive relationships with external customers and freight partners.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Helped train new employees in safe practices and warehouse procedures.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Managed warehouse operations and verified proper shipment procedures.

Production Operator

Jackson Die Casting
05.2012 - 03.2014
  • Used equipment properly to avoid workplace hazards or injuries.
  • Supported production needs by performing routine tasks using standard procedures and equipment.
  • Inspected final products for defects and flaws using proper QA procedures.
  • Displayed good knowledge of safe operating and emergency procedures development and implementation.
  • Set up and adjusted machines for day-to-day operations.
  • Volunteered for additional assignments during peak work periods to keep tasks on schedule.
  • Adjusted machines to increase productivity for runs.

Education

High School Diploma -

South Side High School
Jackson, TN
04.2012

Skills

  • Business Management Principles
  • Mergers and Acquisitions Knowledge
  • Medical Condition Coding Software
  • Google Docs
  • Supply Chain Distribution
  • Microsoft Excel
  • Staff Training
  • Microsoft Outlook
  • Financial Statements
  • Microsoft Office
  • Manage Budgets
  • SAP

Certification

  • First Aid/CPR AED -11 years

Languages

English
Professional Working

Timeline

Operations Manager

A&R Logistics
08.2017 - Current

Operations Lead

A&R Logistics
07.2015 - 08.2017

Warehouse Associate

A&R Logistics
03.2014 - 07.2015

Production Operator

Jackson Die Casting
05.2012 - 03.2014

High School Diploma -

South Side High School

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Coty Costello