Luis Escalante
Clarksburg,WV
Summary
Experienced with providing attentive and personalized service to guests in bustling restaurant setting. Utilizes strong multitasking abilities to manage tables and deliver prompt service. Track record of maintaining welcoming atmosphere and addressing guest needs efficiently.
Overview
5
5
years of professional experience
Work History
Restaurant Waiter
Las Martacas Mexican Resturant
Clarksburg, WV
05.2021 - Current
- Assisted in menu knowledge, effectively communicating specials and recommendations to patrons.
- Cultivated warm relationships with regular customers.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
Lead Busser
The Ebbit Room
Cape May, NJ
05.2022 - 08.2022
- Supervised busser team to ensure efficient table turnover and exceptional guest service.
- Collaborated with servers to coordinate the timely delivery of food and beverages, improving the dining experience.
- Monitored cleanliness standards throughout the restaurant, maintaining compliance with health regulations and enhancing ambiance.
- Enhanced customer satisfaction by efficiently clearing and resetting tables for a smooth dining experience.
Education
Bachelor of Science - Political Science
West Virginia University
Morgantown, WV12.2026
Skills
- Customer service
- Order taking
- Cleanliness
- Service quality
- Cash handling
- Complaint resolution
- Conflict management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Italian
Elementary
Timeline
Lead Busser
The Ebbit Room
05.2022 - 08.2022
Restaurant Waiter
Las Martacas Mexican Resturant
05.2021 - Current
Bachelor of Science - Political Science
West Virginia University