Luis Estrada
Costa Mesa,CA
Summary
As an assistant manager I am responsible for leading my team and keeping things steady while maintaining a high cleaning environment. I also teach new hires what to do in certain situations and some stations we have. I check inventory and deposit our money before the end of every closing shift to prepare for the next morning. Even in stressful busy situations I keep my head steady so I don’t bring the store more chaos then there already is and motivate my team to work the best to their capabilities.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Little Caesers Pizza
06.2024 - Current
- Assisted in training new team members on operational procedures and customer service standards.
- Implemented inventory management practices to streamline supply ordering and reduce waste.
- Coordinated staff schedules to ensure optimal coverage during peak hours, enhancing service efficiency.
- Monitored daily sales reports to identify trends and adjust staffing levels accordingly.
- Oversaw quality control processes to maintain high standards of food safety and product presentation.
- Resolved customer complaints promptly, improving satisfaction ratings through effective communication strategies.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
High School Diploma -
Costa Mesa Highschool
Costa Mesa, CA06.2024
Skills
Customer service
Money handling
Team leadership
Decision-making
Problem-solving
Time management
Staff training and development
Staff supervision
Multitasking Abilities
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Assistant Manager
Little Caesers Pizza
06.2024 - Current
High School Diploma -
Costa Mesa Highschool