Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Luis Fuentes

Houston,TX

Summary

As an account manager my strengths lie in my ability to connect with people and provide meaningful solutions to their needs. I take pride in being able to communicate clearly. Building trust and long-term relationships is at the heart of what I do, and I work hard to ensure my clients feel confident and secure in their choices. My deep knowledge of insurance products, paired with my problem-solving skills, allows me to offer tailored coverage that fits each client's unique situation. I approach every interaction with empathy, understanding that my clients often come to me during stressful or uncertain times. Organization and time management are also essential to my success, helping me balance multiple clients and tasks while providing efficient service. Adaptability is another strength I value, as it enables me to navigate changing circumstances and industry trends with ease. Above all, I operate with integrity and resilience, always striving to be a dependable resource for my clients and a trusted partner in their journey toward peace of mind.

Overview

2
2
years of professional experience

Work History

Account Manager

Allstate Corp
02.2025 - Current
  • Managed client accounts, ensuring alignment with insurance policies and coverage needs.
  • Provided exceptional customer service through effective communication and problem-solving skills.
  • Assisted in developing tailored insurance solutions based on individual client requirements.
  • Coordinated policy renewals and updates, maintaining accurate client records in CRM system.

Account Manager

State Farm
07.2024 - 02.2025
  • Resilience in handling rejection and finding new approaches to achieve goals.
  • Active listening skills to fully understand client concerns and preferences.
  • Skilled in negotiating and closing deals to meet or exceed sales targets.
  • Excellent interpersonal skills to build trust and rapport with clients.

Guest Service Captain

Towne Park
10.2023 - 07.2024
  • Excelled at outstanding customer service by providing exceptional hospitality to guests.
  • Excellent communication skills: Handle customer inquiries and concerns on the spot, ensuring satisfaction.
  • Very good attention to detail, as well as time management skills.
  • Maintaining a professional appearance and demeanor.
  • Executed well within leadership opportunities.

Education

Criminal Justice

Lone Star College
01.2024

Skills

  • Problem-Solving
  • Communication
  • Coachable
  • Attention to detail
  • Adaptability

LANGUAGES

Spanish | Advanced
English | Advanced

Timeline

Account Manager

Allstate Corp
02.2025 - Current

Account Manager

State Farm
07.2024 - 02.2025

Guest Service Captain

Towne Park
10.2023 - 07.2024

Criminal Justice

Lone Star College
Luis Fuentes