Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Motivated Front End Associate dedicated to delivering best-in-class service and memorable customer experience. Ready and eager to utilize many years' experience in industry to support and drive organizational and team goals. Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.
Hi, I’m
Luis Garcia
San Francisco,CA
Summary
Overview
3
years of professional experience
1
Certification
Work History
The Home Depot Pro, San Francisco, CA
Front End Associate
2022.10 - Current (1 year & 11 months)
Job overview
- Maintained a clean, organized and inviting store environment.
- Greeted customers warmly upon arrival and identified their needs.
- Consistently met all performance goals set by management.
- Verified accuracy of pricing signs throughout store.
- Stocked shelves with new inventory according to established guidelines.
- Greeted customers and provided assistance with product selection.
- Processed customer transactions and provided excellent customer service.
- Organized backroom storage areas according to company standards.
- Processed returns and exchanges according to store policies.
- Managed returns and exchanges efficiently while maintaining high customer satisfaction rates.
- Collaborated closely with coworkers on special projects or tasks as assigned by manager.
- Ensured compliance with all safety policies and procedures.
- Tracked inventory levels using company software programs.
- Assisted in organizing merchandise displays on the sales floor.
- Utilized point-of-sale system to process cash, credit card, check and gift card payments.
- Demonstrated strong problem solving skills when handling customer complaints or inquiries.
- Performed daily opening and closing procedures according to standard operating procedures.
- Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
- Integrated third-party APIs into existing web applications to improve functionality.
- Answered incoming calls promptly, providing accurate information about products and services.
- Provided product knowledge to customers as needed.
- Greeted customers upon arrival and offered assistance with locating store merchandise.
- Re-stocked check-out line and end-cap displays with new merchandise.
- Processed and completed cash or credit transactions accurately.
- Collected and relocated shopping carts, baskets and reusable bags to appropriate areas.
FedEx, South San Francisco, CA
Package Handler
2022.07 - 2022.11 (4 months)
Job overview
- Participated in regular safety meetings and training sessions.
- Provided assistance to customers with special shipping needs such as oversized items or fragile cargo.
- Collaborated with team members on tasks such as sorting mail into designated bins.
- Transported parcels between loading docks, delivery vehicles, and post office facilities.
- Utilized computer systems for tracking orders, printing labels, and preparing reports.
- Followed safety procedures when operating heavy machinery such as forklifts and pallet jacks.
- Inspected packages for damages or defects and recorded any issues found.
- Reported any lost or damaged items to supervisors immediately upon discovery.
- Assembled containers or crates for large shipments using hand tools and power tools.
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Stacked boxes onto pallets in an efficient manner.
- Maintained a clean work environment by removing debris from the loading dock area.
- Monitored package deliveries to ensure timely arrivals at destinations.
- Ensured compliance with postal regulations regarding hazardous materials handling.
- Organized packages according to type, size, destination, and other specifications.
Target, Sausalito, CA
Front End Associate
2021.05 - 2022.06 (1 year & 1 month)
Job overview
- Greeted customers warmly upon arrival and identified their needs.
- Processed customer transactions and provided excellent customer service.
- Ensured compliance with all safety policies and procedures.
- Demonstrated strong problem solving skills when handling customer complaints or inquiries.
- Integrated third-party APIs into existing web applications to improve functionality.
- Processed and completed cash or credit transactions accurately.
- Collected and relocated shopping carts, baskets and reusable bags to appropriate areas.
Education
City College of San Francisco San Francisco, CA
Bachelor of Science from Biology
2025-05
University Overview
Skills
- Order selection and preparation
- Merchandise display set up
- Retail transactions
- Inventory Monitoring
- Agile development methodologies
- Continuous deployment
- Team contribution
Certification
- CPR cetrified
Languages
English
Professional
Spanish
Professional
Portuguese
Limited
Accomplishments
Accomplishments
- Resolved product issue through consumer testing.
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] through effectively helping with [Task].
- Supervised team of [Number] staff members.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Part TimeContract WorkWork Location
HybridOn-SiteRemoteImportant To Me
Career advancementFlexible work hoursWork from home option401k matchQuote
No matter how many mistakes you make or how slow you progress, you are still way ahead of everyone who isn't trying.
Timeline
Front End Associate
The Home Depot Pro
2022.10 - Current (1 year & 11 months)
Package Handler
FedEx
2022.07 - 2022.11 (4 months)
Front End Associate
Target
2021.05 - 2022.06 (1 year & 1 month)
City College of San Francisco
Bachelor of Science from Biology
- CPR cetrified
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