Luis Gutierrez
San Gabriel,CA
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills honed at Olive Garden. Proven ability to manage high-volume dining environments while ensuring order accuracy and guest satisfaction. Recognized for training new team members and enhancing team collaboration to deliver memorable dining experiences.
Overview
2
2
years of professional experience
Work History
Server
Olive Garden
Montebello, CA
06.2024 - 12.2025
- Delivered exceptional customer service to enhance guest dining experiences.
- Processed orders accurately and efficiently, ensuring timely delivery to tables.
- Collaborated with kitchen staff to accommodate special dietary requests and preferences.
- Trained new team members on restaurant operations and service standards.
- Managed cash register transactions, maintaining accuracy in financial reporting.
- Resolved customer complaints promptly to maintain high satisfaction levels.
Take-Out Server
Olive Gared
Montebello, CA
06.2024 - 12.2025
- Delivered exceptional customer service during high-volume take-out hours.
- Managed order accuracy and ensured timely food packaging for customer satisfaction.
- Collaborated with kitchen staff to streamline order preparation processes.
- Trained new team members on take-out protocols and service standards.
- Handled customer inquiries and resolved issues promptly to ensure positive experiences.
- Managed high-volume orders with strong multitasking skills, maintaining accuracy and timeliness.
Busser
Olive Garden
Montebello, CA
06.2024 - 12.2025
- Ensured cleanliness and organization of dining area to enhance guest experience.
- Assisted servers by promptly clearing tables and resetting for new guests.
- Collaborated with kitchen staff to maintain efficient workflow during peak hours.
- Monitored supply levels of utensils and condiments, notifying management as needed.
Host
Olive Garden
Montebello, CA
06.2024 - 12.2025
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservations and waitlists efficiently to optimize seating arrangements.
- Provided menu information and addressed guest inquiries to enhance dining experience.
- Collaborated with servers and kitchen staff to coordinate smooth service flow.
Education
High School Diploma -
Pasadena High School
Pasadena, CA07-2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- High volume dining
- Team collaboration
- Order accuracy
- Allergy awareness
- Dining area maintenance
Languages
Spanish
English
Timeline
Server
Olive Garden
06.2024 - 12.2025
Take-Out Server
Olive Gared
06.2024 - 12.2025
Busser
Olive Garden
06.2024 - 12.2025
Host
Olive Garden
06.2024 - 12.2025
High School Diploma -
Pasadena High School