Luis Hernandez
Los Angeles,CA
Summary
Well-qualified with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
4
4
years of professional experience
Work History
Real Estate Agent
The Agency RE
09.2021 - Current
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
- Negotiated, facilitated and managed real estate transactions.
- Reviewed market research data and changed sales plans accordingly.
- Created and implemented marketing plans to drive sales and coached staff on new strategies for maximum results.
Real Estate Agent
Marker Real Estate
11.2019 - 09.2021
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
- Negotiated, facilitated and managed real estate transactions.
Juvenile Institution Officer
Merced Probation Department
05.2019 - 07.2019
- Supervised youth's daily activities for school, meals and recreation time.
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
- Escorted inmates to and from cells, court, hospitals and medical appointments.
- Conducted routine and emergency head counts.
- Observed behavior of residents individually and in groups.
- Completed intake paperwork, fingerprints and searches.
Cashier Team Lead
Marshalls
03.2018 - 04.2019
- Trained team members on cash register operation and cash handling.
- Communicated with customers and team members to solve problems.
- Monitored areas for security issues and safety hazards.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
Education
Bachelor Of Arts - Criminal Justice
CSU Stanislaus
Turlock 12.2017
Skills
- Closing Sales
- Lead Follow-Up
- Marketing and Advertising
- Excellent Teamwork
- Work Well Independently
- Contract Negotiation
- Customer Service and Assistance
- Cash Register Operation
- Detail Oriented
- Calendarize
- Heavy case load management
- Written and verbal communication
Languages
Spanish
Native or Bilingual
Timeline
Real Estate Agent
The Agency RE
09.2021 - Current
Real Estate Agent
Marker Real Estate
11.2019 - 09.2021
Juvenile Institution Officer
Merced Probation Department
05.2019 - 07.2019
Cashier Team Lead
Marshalls
03.2018 - 04.2019
Bachelor Of Arts - Criminal Justice
CSU Stanislaus