Luis Hernandez
MUSKOGEE,Oklahoma
Summary
Overview
9
9
years of professional experience
Work History
Asst. Mgr/ Server/Bartender
Las Cazuelas Mexican Restaurant
02.2021 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Restaurant Team Member
Mexican Restaurants
01.2015 - Current
- Greeted guests pleasantly and answered menu questions.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Used cash registers and calculators to prepare bills, accept payments and make change.
Front Desk Receptionist
Marriott Vacations Worldwide
05.2021 - 11.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Completed data entry and filing to keep records updated for easy retrieval.
Remodeling Crew Member
Raul Residential Repair
01.2021 - 05.2021
- Loaded and unloaded materials onto trucks and trailers.
- Used variety of hand and power tools to complete tasks.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
- Installed drywall, siding and other structural components.
- Helped with door and window installations.
- Cleaned and maintained tools, equipment and worksites.
Industrial Maintenance Technician
Industrial Maintenance Services Inc.
04.2019 - 11.2020
- Adhered to safety policies, procedures and regulatory criteria to maximize preventive controls.
- Diagnosed, repaired and replaced faulty electrical, electronic and mechanical components to maintain plant safety.
- Installed and repaired electrical and mechanical systems, equipment and machinery to maintain proper functionality.
- Inspected and tested electrical equipment, diagnosing malfunctioning apparatus.
Automotive Mechanic
Oriellys Auto Parts
03.2019 - 11.2020
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Test drove vehicles to determine problems and test repairs.
- Inspected and tested equipment to locate worn and damaged parts.
Education
High School Diploma -
Muskogee High School
Muskogee, OK05.2020
Associate in Engineering Technology - Automotive Engineering Technology
Indian Capital Technology Center - Muskogee
Muskogee, OK05.2020
Skills
- Order Management
- Sales Techniques
- Positive Attitude
- Strong Work Ethic
- Attention to Detail
- Effective Communication
- Multitasking Abilities
- Inventory Management
- Consultative Sales
- Complaint Resolution
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
Marriott Vacations Worldwide
05.2021 - 11.2021
Asst. Mgr/ Server/Bartender
Las Cazuelas Mexican Restaurant
02.2021 - Current
Remodeling Crew Member
Raul Residential Repair
01.2021 - 05.2021
Industrial Maintenance Technician
Industrial Maintenance Services Inc.
04.2019 - 11.2020
Automotive Mechanic
Oriellys Auto Parts
03.2019 - 11.2020
Restaurant Team Member
Mexican Restaurants
01.2015 - Current
High School Diploma -
Muskogee High School
Associate in Engineering Technology - Automotive Engineering Technology
Indian Capital Technology Center - Muskogee
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