Luis Juárez
New York,NY
Summary
Dynamic bartender with a proven track record at Major Food Group (Carbone), excelling in customer service and responsible alcohol service. Recognized for enhancing guest experiences through expertly crafted cocktails and effective communication. A reliable team player, adept at multitasking and maintaining a clean, organized bar environment.
Overview
5
5
years of professional experience
Work History
Bartender
Major Food Group(Carbone)
New York, NY
09.2020 - Current
- Prepared and crafted cocktails using premium ingredients to enhance guest experience.
- Maintained cleanliness and organization of bar area, ensuring compliance with health standards.
- Assisted in inventory management, tracking supplies, and placing orders as needed.
- Delivered exceptional customer service by engaging with guests and addressing inquiries promptly.
- Trained new staff on drink preparation techniques and established service protocols for efficiency.
- Resolved customer complaints effectively, enhancing overall satisfaction ratings for bar services.
- Collaborated with kitchen staff to ensure seamless service during high-volume periods.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
High School Diploma -
TB High School
My Country( Mex)08.2001
Skills
Strong multitasking
Customer service
Highly reliable
Team player attitude
Clear and effective communication
Patience and tolerance
Cleanliness and hygiene
Responsible alcohol service
Payment processing
Cash register operation
Customer service expertise
Professional appearance
Alcohol awareness
Food service
Languages
Spanish/english
Professional Working
Timeline
Bartender
Major Food Group(Carbone)
09.2020 - Current
High School Diploma -
TB High School