Luis Knighton
OneStar
Zacatecas,ZAC
2
Languages
5
years of professional experience
Goal-oriented sales professional with track record in relationship development and lead management. Skilled in strategic thinking and nurturing clients. Experienced with identifying and qualifying sales leads. Utilizes communication skills and relationship-building techniques to drive client engagement.
Work History
Sales Development Representative
8 Months- Engaged with prospects through phone calls and emails to nurture relationships.
- Scheduled appointments and coordinated meetings between potential clients and senior sales staff.
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
- Assisted in managing customer relationships through CRM software to enhance client satisfaction.
Inside Sales Agent
2 Years 9 Months- Managed inbound and outbound sales calls to generate leads and nurture client relationships.
- Utilized CRM software to track interactions, maintain accurate records, and follow up with prospects.
- Utilized CRM software to manage leads efficiently, optimizing follow-up strategies for maximum conversion rates.
- Participated in ongoing training programs to constantly improve product knowledge and selling techniques.
Retention Customer Service Representative
1 Year 8 Months- Resolved customer inquiries efficiently, enhancing satisfaction and retention rates.
- Executed account management strategies to improve client loyalty and engagement.
- Coordinated follow-up communications with customers to ensure resolution and support satisfaction.
- Trained new team members on best practices for customer interaction and issue resolution.
Education
High School Diploma
Skills
Outbound prospecting
Relationship development
Problem-solving
Teamwork and collaboration
Time management
Lead management
Strategic thinking
Goal-oriented mindset
Customer relationship building
Lead qualification
CRM management
Lead generation
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Sales Development Representative
OneStar
02.2026 - CurrentRead More
Inside Sales Agent
Power ISA
04.2023 - 01.2026Read More
Retention Customer Service Representative
Teleperformance
04.2021 - 12.2022Read More
Tech Prep Academy
High School Diploma
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