Luis Lucena E Vale Correia Tito
Mamaroneck,NY
Summary
Multiple years of experience in costumer service. Experience in multiple departments of costumer service such as dining and entertainment. Worked with all ages ranging from 7 year olds to adults. Forward-thinking team leader skilled at operating departments efficiently to meet goals.
Overview
2
2
years of professional experience
Work History
Soccer Trainer
Foster Soccer
06.2023 - Current
- Improved player performance by developing individualized training programs tailored to their strengths and weaknesses.
- Enhanced team cohesion through the implementation of collaborative drills, fostering a supportive environment for players to grow.
- Ages 7-16
- Run practice sessions for local club team with a former coach
Delivery Driver
GrubHub
08.2022 - Current
- Part time
- Complete deliveries on off days
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Coaching Staff Member/Receptionist
Fenom Fitness
09.2022 - 08.2023
- Ran afterschool classes at multiple elementary schools
- Ran private birthday parties on the weekends
- Receptionist
- Answer phone calls and put together weekly schedules with all appointments
Assistant Manager
Fenom Fitness
04.2022 - 07.2022
- Internship for senior year of High School
- Inventory manager
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Ran kids sports classes as well as birthday parties
Education
BBA - Business Administration And Management
SUNY Potsdam
Potsdam, NY05.2026
Associate of Science - Sustainability Studies
SUNY Potsdam
Potsdam, NY05.2026
Skills
- Facility Management
- Product and Service Knowledge
- Trilingual [Portuguese, English, Spanish]
- Guest Relations
- Customer service excellence
- Interpersonal skills
Languages
Portuguese
Native or Bilingual
Spanish
Full Professional
English
Native or Bilingual
residencies
Born and raised in portugal. 2 years living in Argentina before moving permanently to the USA in 2010
Timeline
Soccer Trainer
Foster Soccer
06.2023 - Current
Coaching Staff Member/Receptionist
Fenom Fitness
09.2022 - 08.2023
Delivery Driver
GrubHub
08.2022 - Current
Assistant Manager
Fenom Fitness
04.2022 - 07.2022
BBA - Business Administration And Management
SUNY Potsdam
Associate of Science - Sustainability Studies
SUNY Potsdam
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