Luis Maldonado
San Rafael,CA
Summary
Results-driven individual with advanced computer skills and a strong work ethic. Known for creative thinking and effective task management, ready to support organizational goals through efficient coordination and problem-solving.
Overview
7
7
years of professional experience
Work History
Personal Assistant
Chathams
San Rafael, California
11.2023 - Current
- Coordinated travel arrangements and itineraries for business trips.
- Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
- Maintained confidential files related to personnel records or other sensitive information.
- Checked personal and professional activities to remind employer of priority tasks and deadlines.
- Assisted in planning and coordinating events, from small meetings to large corporate gatherings.
- Provided personal support to the executive, including errand running and personal shopping.
Car Salesperson
Audi Marin
San Rafael, California
04.2021 - 06.2022
- Developed strong relationships to enhance customer satisfaction and loyalty.
- Utilized CRM software to track customer interactions and follow-ups.
- Developed relationships with potential buyers through phone calls and emails.
- Ensured that all paperwork was completed accurately before submitting it to the dealership's finance office.
- Negotiated prices with customers who wanted to buy used cars from the dealership's lot.
- Maintained high referrals and consistent repeat business due to first-rate customer service standards.
Accounting Clerk
Audi Marin
San Rafael, California
05.2020 - 03.2021
- Processed accounts payable and receivable transactions efficiently.
- Implemented filing systems for easy retrieval of financial documents.
- Processed invoices, payments, and statements in a timely manner.
- Provided support to the Accounts Payable department as needed.
- Assisted with the preparation of month-end close activities including journal entries, reconciliations, accruals.
- Reviewed vendor invoices for accuracy prior to payment processing.
Technologist
Audi Marin
San Rafael, California
01.2019 - 03.2020
- Collaborated with sales team to enhance customer experience and satisfaction.
- Provided training to new staff on service protocols and customer interaction techniques.
- Collaborated with other technologists in order to develop innovative solutions for customer needs.
- Provided training sessions for users on how to use new software applications effectively.
Service Porter
Audi Marin
San Rafael, California
07.2018 - 12.2018
- Assisted technicians by transporting vehicles between service areas and customer locations.
- Coordinated with service advisors to facilitate timely vehicle deliveries to customers.
- Supported team efforts during peak times by prioritizing tasks effectively.
- Greeted customers entering the dealership showroom and directed them to the appropriate service personnel or department.
Education
High School Diploma -
Terra Linda High
San Rafael, CA06-2018
Bachelor Of Engineering (BE) - Electrical Engineering
College of Marin
Greenbrae, CASkills
- Strong problem solver
- Advanced computer skills
- FLUENT IN SPANISH
- Strong interpersonal skills
- Creative thinking capacity
- Strong work ethic
- Relationship building
- Customer relationship management
Affiliations
Camp Counselor, San Rafael Police Department (2017- Present)
Timeline
Personal Assistant
Chathams
11.2023 - Current
Car Salesperson
Audi Marin
04.2021 - 06.2022
Accounting Clerk
Audi Marin
05.2020 - 03.2021
Technologist
Audi Marin
01.2019 - 03.2020
Service Porter
Audi Marin
07.2018 - 12.2018
High School Diploma -
Terra Linda High
Bachelor Of Engineering (BE) - Electrical Engineering
College of Marin