Luis Martinez
New Paltz
Summary
Dynamic professional with a strong background in customer service and project coordination, honed at La Charla and The Lalo Group. Proven ability to thrive in high-pressure environments while managing multiple tasks. Skilled in budget monitoring and point-of-sale operations, consistently enhancing guest satisfaction and project efficiency.
Overview
2
2
years of professional experience
Work History
Restaurant Waiter
La Charla
07.2025 - Current
- Provided attentive service to ensure guest satisfaction and enhance dining experience.
- Supported team members during peak hours by coordinating table assignments effectively.
- Adapted to fast-paced environment, demonstrating flexibility in roles and responsibilities.
- Processed orders accurately using point-of-sale systems to maximize efficiency.
- Maintained cleanliness of dining area, ensuring compliance with health standards.
Executive Project Assistant
The Lalo Group
08.2023 - Current
- Managed project timelines and deliverables to ensure alignment with client expectations.
- Developed project documentation, including scope definitions and status reports .
- Monitored project budgets and resource allocation to optimize efficiency and minimize costs.
- Oversee project schedules,finances, production and review of submittals(material dates) and Shop Drawings also Blueprints of the job to make sure all is being built accordingly or if any changes have to be made or if a RFI(request for information) has to be sent to design team.
Food Runner
La Charla
05.2024 - 07.2025
- Delivered food promptly to tables, ensuring customer satisfaction and efficient service flow.
- Assisted kitchen staff by coordinating orders and maintaining communication during peak hours.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
Education
Bachelor of Science - Mechanical Enginerining
SUNY College At New Paltz
New Paltz, NY05-2029
High School Diploma -
New Paltz High School
130 S Putt Corners Rd, New Paltz, NY 1256106.2025
Skills
- Customer service
- Point-of-sale operation
- Multitasking abilities
- High-pressure performance
- Project coordination
- Budget monitoring
- Time management
- Communication skills
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Restaurant Waiter
La Charla
07.2025 - Current
Food Runner
La Charla
05.2024 - 07.2025
Executive Project Assistant
The Lalo Group
08.2023 - Current
Bachelor of Science - Mechanical Enginerining
SUNY College At New Paltz
High School Diploma -
New Paltz High School