Luis Mendoza
Houston,TX
Summary
I am a seasoned assistant manager with a solid background in operations and leadership, with six years of success at 4 Wheel Parts and O'Reilly Auto Parts. Known for driving operational efficiency and fostering team success, I specialize in team leadership, recruitment, and training, creating cohesive and productive work environments. My strategic focus on customer service has consistently elevated satisfaction and retention. Possessing adaptability and attention to detail, I am poised for a seamless transition into construction management or supervision, bringing a proven track record of effective leadership and operational excellence to drive success in dynamic project environments.
Overview
9
9
years of professional experience
Work History
Assistant Store Manager
4wheelparts
08.2016 - 10.2022
- Managed opening and closing procedures and recommended changes to enhance the efficiency of daily activities.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Identified and qualified customer needs, negotiated, and closed profitable projects with a high success rate.
- Managed purchasing, sales, marketing, and customer account operations efficiently while increasing store sales by 5–25% in revenue.
Assistant Night Manager
Oreilly Auto Pats
03.2014 - 08.2016
- Managed four employees to deliver smooth, productive night shift operations.
- Resolved customer complaints promptly and professionally to maintain satisfaction.
- Prepare nightly deposits by accurately counting cash, filling out deposit slips, and securing deposits in the vault.
- Restock inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
Education
High School Diploma -
Elsik High School
Houston, TXNo Degree - Business Management
Houston Community College
Houston, TXSkills
- Team Building and Leadership
- Store Opening and Closing
- Staff training
- Customer Service
- Time Management
- Conflict resolution
- Project management
- Problem solving
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Assistant Store Manager
4wheelparts
08.2016 - 10.2022
Assistant Night Manager
Oreilly Auto Pats
03.2014 - 08.2016
High School Diploma -
Elsik High School
No Degree - Business Management
Houston Community College
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