Luis Miramontes
El Paso,TX
Summary
With a proven track record at AutoZone, I excel in operational efficiency and sales growth, enhancing customer satisfaction through expert maintenance and repairs. My leadership significantly improved staff performance and shop efficiency, leveraging skills in task delegation and industry networking. Achieving notable sales targets, I embody a dynamic blend of technical expertise and interpersonal prowess.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Parts Sales Manager
AutoZone
05.2024 - Current
- Conducted regular performance evaluations of staff members, identifying areas for improvement and providing constructive feedback.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed daily operations, including budgeting, scheduling, and reporting activities related to parts sales.
- Oversaw merchandising efforts within the store, ensuring that products were displayed effectively to maximize visibility and stimulate sales growth.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Addressed escalated customer issues promptly, implementing solutions that satisfied both the client's needs and company policies.
- Ordered parts for customers, repair shops, and service departments for use in Automtotive equipment.
Body Shop Assistant
United Auto Craft
06.2023 - 04.2024
- Enhanced customer satisfaction by providing efficient and friendly service during vehicle drop-off and pick-up processes.
- Contributed to a professional shop appearance by maintaining clean, presentable customer-facing areas and ensuring all equipment was in proper working order.
- Assisted in reducing turnaround times on jobs, performing minor repairs such as small dent removals and buffing scratches efficiently.
- Increased shop efficiency by maintaining a clean and organized work environment for all staff members.
- Demonstrated strong problem-solving skills in identifying issues with repair processes and developing effective solutions quickly.
Education
Associate of Applied Science - Diesel Technican
Western Technical College
El Paso, TX08-2026
High School Diploma -
Austin High School
El Paso, TX05-2023
Skills
- Operational efficiency
- Warehouse management
- Task delegation
- Sales reporting
- Industry networking
- Hand and power tools
- Maintenance and repairs
- Preventive Maintenance
- Brake systems
- Tire services
- Belt and hose replacements
- Fluid exchanges
- Workplace safety
- Vehicle test drives
- Suspension systems
- Filter replacements
Certification
- EPA Section 609 Refrigerant Recovery and Recycling Certification - U.S. Environmental Protection Agency.
- Brakes Certification (A5) - National Institute for Automotive Service Excellence.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Parts Sales Manager
AutoZone
05.2024 - Current
Body Shop Assistant
United Auto Craft
06.2023 - 04.2024
Associate of Applied Science - Diesel Technican
Western Technical College
High School Diploma -
Austin High School
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