LUIS ORTIZ-BRUNO
SHELBYVILLE,UNITED STATES
Summary
Achieved elevated facility standards through effective sanitation management strategies at Zenith Logistics and Kindred Hospital. Enhanced team collaboration by promoting bilingual communication and implementing risk management practices. Fostered a culture of safety and operational excellence organization-wide.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Environmental Service Director
Department Of Human Health Services
07.2025 - Current
- Here are six original resume statements for the role of Environmental Services Manager at the Department of Human Health Services. These statements incorporate high-value responsibilities that align with the employer context and mirror your existing writing style.
- **Conducted routine inspections, ensuring adherence to health and safety regulations within facilities.**
- **Facilitated training sessions for staff on sanitation protocols, promoting best practices across teams.**
- **Monitored waste disposal processes, maintaining compliance with environmental guidelines and regulations.**
- **Collaborated with healthcare professionals, enhancing cleaning procedures to support patient safety initiatives.**
- **Evaluated inventory management systems, streamlining supply usage and reducing operational costs effectively.**
- **Developed emergency response plans tailored to sanitation needs, bolstering preparedness for health crises.**
- Spearheaded local community outreach programs focused on raising awareness about the importance of sustainable practices at work and home environments.
- Streamlined recycling processes by collaborating with external partners, leading to more efficient waste management practices.
- Implemented energy-efficient lighting systems throughout the facility, reducing overall energy costs while maintaining optimal working conditions for employees.
- Facilitated ongoing communication between departments regarding environmental initiatives, promoting collaboration towards shared goals.
- Reduced water usage through implementation of conservation techniques and regular monitoring of facility systems.
- Established a culture of sustainability within the workplace by fostering employee involvement in green initiatives, leading to reduced energy consumption.
- Conducted regular site inspections to ensure compliance with environmental regulations and best practices for waste reduction and pollution prevention.
- Improved facility''s environmental performance by developing and implementing comprehensive waste management strategies.
- Conducted thorough facility audits, identifying potential environmental risks and recommending cost-effective solutions for mitigation.
- Managed regulatory compliance for all environmental permits, ensuring timely reporting and adherence to state and federal requirements.
- Evaluated existing policies and procedures related to sustainability efforts, recommending updates where necessary for continuous improvement.
- Developed comprehensive waste minimization plans that included reducing, reusing, and recycling options, which ultimately decreased overall waste generated by the facility.
- Developed training programs for staff on proper handling of hazardous materials, resulting in reduced incidents and improved safety measures.
- Enhanced employee awareness of environmental responsibilities by creating engaging educational materials and resources.
- Coordinated emergency response plans for potential environmental incidents, ensuring prompt action taken when necessary to minimize damage or risk exposure.
- Collaborated with cross-functional teams to integrate environmental considerations into daily operations and long-term planning efforts.
- Participated in industry conferences to stay current on emerging trends in environmental services management.
- Led training in sanitation and cleaning practices.
- Delegated assignments and verified work quality and completion according to facility and regulatory standards.
- Supervised and directed daily work of team of Number sanitation personnel.
- Stored chemicals in compliance with Name regulations.
- Operated bucket loader to transport items between locations.
- Collected samples and conducted Type, Type and Type tests.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Defined clear targets and objectives and communicated to other team members.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Developed detailed plans based on broad guidance and direction.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Launched quality assurance practices for each phase of development
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Managed senior-level personnel working in marketing and sales capacities.
Firefighter (On Call)
Forest Services
01.1996 - Current
- Prompt emergency response, safeguarding communities
- Collaborated with agencies, optimizing resources
- Inspected equipment, ensuring compliance
- Assessed fires, implementing strategic techniques
- Instructed recruits, promoting preparedness
Packaging Supervisor
UPS Healthcare
03.2025 - 07.2025
- Here are 10 authentic experience statements tailored for the role of Packaging Supervisor at UPS Healthcare, reflecting the style of your existing work history:
- **Led cross-functional teams to optimize packaging processes, enhancing product integrity and compliance with regulations.**
- **Developed training programs on best practices in packaging standards, improving team knowledge and performance.**
- **Monitored inventory levels and logistics workflows, streamlining supply chain operations and reducing material waste.**
- **Executed quality control measures to assess packaging consistency, ensuring adherence to safety and industry standards.**
- **Coordinated communication between departments for timely updates on packaging specifications, fostering collaboration across teams.**
- **Implemented efficient workflow procedures for packing operations, increasing throughput without compromising quality standards.**
- **Evaluated vendor partnerships and materials sourcing strategies, optimizing cost-effectiveness while maintaining product integrity.**
- **Directed daily scheduling of packaging activities, aligning resources with production demands to meet delivery timelines.**
- **Facilitated continuous improvement initiatives within the packaging department, driving enhancements in process reliability and efficiency.**
- **Championed safety protocols in packaging operations, promoting a culture of health compliance among team members.**
- Labeled, recorded, and inspected packaging to prepare for shipment or storage.
- Interacted with inspection department to address and resolve packaging issues.
- Supported new employees with training in proper stripping, packaging, inventory management, and cleaning.
- Completed processing activities to conform with laws, safety standards, and product hygiene standards.
- Assisted with quality and production process improvements to support new packaging initiatives.
- Oversaw incoming packaging products and monitored quality of outgoing products to comply with specifications.
- Managed job performance of warehouse personnel to encourage steady and productive workflow.
- Performed packaging tasks alongside team to demonstrate proper methods according to labor plan and assigned tasks.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Conducted basic repairs of vacuum sealers, pallet jacks, and lifts to keep equipment properly cleaned and maintained.
- Used pallet jacks to safely move Number pounds of product and materials.
- Created detailed reports on department performance metrics, sharing results with senior management to inform strategic decision-making processes.
- Trained new employees on company protocols, safety procedures, and equipment operation, increasing overall team productivity.
- Improved packaging efficiency by streamlining processes and implementing new technologies.
- Optimized inventory management systems to reduce costs associated with excess stock and storage space requirements.
- Assisted in budget preparation, tracking expenses closely while maintaining focus on cost reduction opportunities throughout the department''s operations.
- Facilitated communication between departments, promoting teamwork in order to achieve seamless coordination during product launches or other large-scale projects involving packaged goods.
- Tracked and investigated deviations to uncover root causes and make proactive changes to prevent future problems.
- Conducted performance evaluations for team members, providing constructive feedback and identifying opportunities for professional growth.
- Kept team in line with productivity targets and safety standards.
- Conducted regular audits of packaging operations to identify areas for improvement and ensure compliance with industry regulations.
- Spearheaded initiatives aimed at reducing environmental impact through sustainable practices such as recycling or reusing materials when possible within the packaging process.
- Managed a team of packaging technicians, providing guidance and support for optimal performance.
- Kept up-to-date with industry trends, incorporating new techniques and materials into the packaging process while remaining compliant with relevant regulations.
- Ensured timely completion of packaging projects by coordinating schedules and prioritizing tasks.
- Maintained high quality standards by implementing strict quality control measures in all stages of the packaging process.
- Optimized schedules and workflows to minimize labor costs and increase efficiency.
- Oversaw preventive maintenance programs for packaging equipment, ensuring optimal functionality at all times.
- Analyzed data related to production output, identifying trends and making recommendations for continuous improvement in the packaging process.
- Supervised activities of manual packagers and automatic packaging lines.
- Trained employees on standard operating procedures and new policies.
- Reduced waste and saved resources through close monitoring of packaging materials usage.
- Implemented lean manufacturing principles within the packaging department to minimize waste and improve workflow efficiency.
- Collaborated with cross-functional teams to develop innovative packaging solutions that met client needs and expectations.
- Developed strong relationships with suppliers, negotiating favorable terms on pricing and delivery schedules for raw materials and equipment.
- Increased customer satisfaction by addressing complaints promptly and implementing necessary corrective actions in the packaging process.
- Inspected products before packaging to prevent shipping defective and damaged goods to customers.
- Packed, weighed and shipped items per customer specifications.
- Operated tape machines, scales and label printers to package items correctly.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Loaded merchandise into specific packages most suited for product dimensions.
- Organized items on racks, shelves and bins to maintain established order.
- Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
- Operated manual pallet jacks and forklifts to move and store materials.
- Proved successful working within tight deadlines and a fast-paced environment.
- Supervised ongoing daily production phases.
- Managed staff hiring, training and supervision.
- Cultivated professional working relationships with peers and supervisors.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Increased customer satisfaction and grew business by maintaining close relationships with customers.
- Implemented policies and standard operating procedures for continuous improvement.
- Kept accurate and detailed records of personnel progress and productivity.
- Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
- Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
- Troubleshot equipment to reduce service calls and downtime.
- Created and implemented strategies for improving operational efficiency and accuracy.
- Oversaw loading and unloading of packages in warehouse.
- Conducted performance reviews each quarter, offering praise and recommendations for improvement.
- Built relationships with customers and managed accounts to drive revenue and profit.
- Coordinated project workflows for departments.
- Established operational objectives and work plans and delegated assignments to subordinate managers.
- Collaborated with internal teams to streamline operations across materials handling, production, and shipping.
- Enhanced processes by pinpointing bottlenecks and working with supervisor to resolve.
- Coordinated merchandising, promoted new products and increased brand awareness.
- Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans.
Supervisor Sanitation
Zenith Logistics
01.2018 - 01.2025
- Established and enforced sanitation standards to ensure a hygienic environment.
- Enforced rigorous safety compliance standards to protect personnel and assets.
- Facilitated comprehensive training sessions on procedures to uphold company standards.
Bus Driver
Rochester City School District
01.2009 - 01.2018
- Manage sanitation operations
- Implement health protocols
- Supervise cleaning staff
Machine Operator
Cooper Vision
01.2007 - 01.2008
- Enhanced output quality with machinery
- Developed safety protocols, boosting morale
- Analyzed data, resolving bottlenecks
Personal Trainer
Shark Fitness Club
01.2004 - 01.2007
- Introduced new techniques, increased satisfaction, diverse experiences
- Passionate guidance, helped clients achieve goals, expert support
- Customized assessments, boosted engagement, targeted success
Supervisor
Palmas Security & Protection Agency Services
01.2005 - 01.2006
- Evaluated protocols, strengthened compliance
- Orchestrated drills, reduced response time
- Promoted practices, increased satisfaction
- Cultivated program, enhanced cohesion
Personal Trainer
Olas Spa & Health Club, Hotel Caribe Hilton
01.2003 - 01.2004
- Implement sanitation plans
- Lead compliance initiatives
- Enhance hygiene practices
Personal Trainer
Xtreme Body Gym
01.2002 - 01.2003
- Lead sanitation team
- Develop training programs
- Enhance operational efficiency
COP
PR Police
01.1998 - 01.2003
- Coordinated with organizations, enhancing community relations
- Maintained accurate reports, ensuring compliance
- Championed outreach programs, increasing public trust
Watersheds After Hurricane Hortense
Forest Services, The Caribbean National Forest
01.1997 - 01.1998
- Implemented restoration post-Hurricane, boosted biodiversity
- Conducted environmental assessments, targeted interventions
- Introduced soil stabilization, improved land resilience
- Promoted knowledge sharing, positive work environment
Personal Trainer
Muscle Magic
01.1996 - 01.1998
- Implement sanitation standards
- Ensure safety compliance
- Train staff on procedures
Education
Master Degree Management & Leadership - Criminal Justice
Walden University
Minneapolis, MN04-2026
Bachelor Degree - Criminal Justice
Turabo University
Gurabo, PR01-2006
Associate Degree - undefined
University of Criminal Justice
Gurabo, PR01-2000
Skills
Conducted comprehensive sanitation audits to ensure compliance with health and safety regulations
Ensured compliance with food safety regulations and standards
Ensured adherence to OSHA regulations and standards to promote workplace safety
Executed personal defense strategies to enhance safety and security
Assisted in maintaining firearms inventory and organization Supported team members in conducting safety checks and inspections Helped ensure compliance with safety regulations and protocols
Leveraged advanced computer skills to enhance operational efficiency
Authored comprehensive reports to convey critical information and insights
Facilitated communication in multiple languages to enhance collaboration and understanding
Facilitated personalized training sessions to enhance client fitness levels
Assisted teams in achieving project goals through effective collaboration Supported team members in completing tasks on schedule Contributed to a positive work environment by fostering open communication
Assisted in monitoring security systems to identify potential threats Supported teams in implementing security protocols to safeguard assets Contributed to incident response efforts to mitigate risks
Executed comprehensive risk management strategies to identify and mitigate potential threats
Certification
- HACCP CERTIFICATION AND SQF IMPLEMENTATION SERIES, ROOT CAUSE ANALYSIS, APPROVED SUPPLIER PROGRAM, THE SQF CODE, EDITION 9 : UPDATES AND INSIGHTS, INTERNAL AUDITING, SQF SYSTEMS MANUFACTURING, RISK ASSESSMENT, CORRECTIVE AND PREVENTIVE ACTIONS, FOOD SAFETY CULTURE SQF
- CERTIFIED PERSONAL TRAINER NSCA
LANGUAGES
English (Native)
Spanish (Native)
AWARDS
International NHB World MMA & Submission Fight Hall of Fame, Light Heavyweight Champion, Kempo Black Belt
CERTIFICATIONS
- Eagle Eye Security OJT/Security Officer
- PR Police (COP)
- Wild Firefighter (S-130, S-190)
- Time Management
- Working with those with disabilities
- The secret of skilled delegation
- Telephone etiquette
- Managing conflict
- Expressing empathy in the customer service
- Effective listening
- Difficult people or situations
- Detecting and preventing social engineering
- Negotiating skills
- Customer relations management
- Critical response (SSO)
- Communicating with young adults (SSO)
- Phone skills for successful client/prospect calls
- Transformational teaching - train the trainer: participating and thinking
- Transformational teaching - train the trainer: mind matters
- Transformational teaching - train the trainer: application & action
- Transformational teaching - train the trainer: establishing credibility & rapport
- Transformational teaching - train the trainer: forgetting begins when teaching stops
- CARE customer service
- Behavioral patterns recognition
- Assessing your strengths, interests, and values
- Introduction to workplace violence awareness
- 2017 anti-terrorism/protecting against arrest-related and in-custody death
- New employee orientation (NEO) for security personnel
- Allied universal culture & values
- Optimal new user I-9 training
- Age bias - cross generational working
- Mercury: rollout manager training
- Completing a JSA
- Use of force - important message from Steve Jones CEO
- Custom protection officer (CPO) training
- Department of homeland security - how to conduct a vehicle inspection
- Fire safety professional (FSP)
- Emergency preparedness
- Hazard communications
- AU hiresmart interview scheduling automation
- Use of force
- Work safe
- Cyber security awareness
- Interacting with media and other agencies
- Interviewing witnesses and suspects
- Interpersonal communications
- Crowd control & special event security
- Substance abuse awareness training
- Situational awareness training
- White glove customer service
- Workplace harassment - employee fundamentals
- Allied universal's firearms and use of force overview
- CCTV monitoring & dispatch
- Evacuation procedures (SSO)
- Active shooter
- Aircraft security
- Allied universal campus community
- Allied univeral's role in traffic control
- Ethics & conduct
- Anti-Piracy training
- Healthcare bloodborne pathogens
- What is PTSD?
- Introduction to terrorism awareness
- Certified Healthcare security supervisor (CHSS)
- Certified Healthcare security manager (CHSM)
- Building a respectful workplace
- LGBTQI sensitivity training
- Communications: electronic & Interpersonal
- Security patrolling
- Liability and loss prevention
- Know your post
- Professionalism, appearance and wellness
- Exceptional customer care
- CALM: de-escalation techniques
- Deterring crime
- Personal safety
- Tactical engagement and safety
- Harassment
- Workplace violence
- Emergency management
- Terrorism awareness
- Access management, building rules and crowds
- Introduction to contrat security
- Legal aspects of private security
- Notifications, note-taking and report writing
- (Intro to) patient restraint
- Working with behavior health patients
- Safe and tactical interactions
- Be calm and de-escalate
- Hand hygiene
- HIPPA for Healthcare security
- Advanced bloodborne pathogens
- Patrolling techniques (SSO)
- Search techniques (SSO)
- Certified Healthcare security professionals (CHSP)
- Certified Healthcare security professional EXAM
- Security professional HELIAUS training
- Inside Allied universal: Your role in our mission
- Healthcare bloodborne pathogens
- ASHI part one - CPR/FA/AED all-ages online course
- HSI - bloodborne pathogens training
- Stress and burnout for managers series
- SQF Implementing; food safety culture
- Implementing SQF systems-manufacturing: EXAM
- SQF Implementing: risk assessment
- SQF Implementing: root cause analysis
- SQF Code, Edition 9: updates and insights
- SQF Implementing: internal auditing
- SQF Implementing: corrective and preventing actions
- SQF Implementing: approved supplier program
- SQF Implementing: the SQF code
- Basic HACCP CERTIFICATION
- Bodybuilding Judge
The PIT Level 1 Martial Arts & Fitness
Timeline
Environmental Service Director
Department Of Human Health Services
07.2025 - Current
Packaging Supervisor
UPS Healthcare
03.2025 - 07.2025
Supervisor Sanitation
Zenith Logistics
01.2018 - 01.2025
Bus Driver
Rochester City School District
01.2009 - 01.2018
Machine Operator
Cooper Vision
01.2007 - 01.2008
Supervisor
Palmas Security & Protection Agency Services
01.2005 - 01.2006
Personal Trainer
Shark Fitness Club
01.2004 - 01.2007
Personal Trainer
Olas Spa & Health Club, Hotel Caribe Hilton
01.2003 - 01.2004
Personal Trainer
Xtreme Body Gym
01.2002 - 01.2003
COP
PR Police
01.1998 - 01.2003
Watersheds After Hurricane Hortense
Forest Services, The Caribbean National Forest
01.1997 - 01.1998
Firefighter (On Call)
Forest Services
01.1996 - Current
Personal Trainer
Muscle Magic
01.1996 - 01.1998
Master Degree Management & Leadership - Criminal Justice
Walden University
Bachelor Degree - Criminal Justice
Turabo University
Associate Degree - undefined
University of Criminal Justice