Luis Pileta
Tampa,FL
Summary
Dependable crew member successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
2
2
years of professional experience
Work History
Server
Applebees Bar + Grill
03.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Sales Associate
Lowes Home Improvment
02.2022 - 09.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Host
Chili's Bar And Grill
02.2021 - 01.2022
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
Education
Associate of Science - Cyber Security
Hillsborough Community College
Tampa, FL05.2025
High School Diploma -
A.P Leto High School
Tampa, FL05.2022
Skills
- Dining Crew Workflow Optimization
- Check Payment Processing
- Stocking and Replenishing
- Wine and Liquor Service
- High-Volume Dining
- Dining Customer Service
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server
Applebees Bar + Grill
03.2023 - Current
Sales Associate
Lowes Home Improvment
02.2022 - 09.2022
Host
Chili's Bar And Grill
02.2021 - 01.2022
Associate of Science - Cyber Security
Hillsborough Community College
High School Diploma -
A.P Leto High School
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