Luis Polanco
New York,NY
Summary
Motivated retail and cars sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales in english and spanish.
Overview
2
2
years of professional experience
Work History
Sales Associate Specialist
BMW
08.2023 - Current
- Increased sales revenue by building strong customer relationships and providing tailored product recommendations.
- Exceeded monthly sales targets through effective upselling techniques and consistent follow-ups with clients.
- Generated new leads by participating in community events and networking opportunities, resulting in higher foot traffic to the store.
- Maximized customer satisfaction with personalized service, addressing concerns promptly and professionally.
Afiliate Marketing
Self-employeed
05.2022 - Current
- Boosted affiliate revenue by implementing strategic marketing campaigns and optimizing performance metrics.
- Developed successful partnerships with key affiliates, resulting in increased brand exposure and sales.
- Managed affiliate program budgets effectively, ensuring positive return on investment for the company.
- Improved overall campaign effectiveness by continuously monitoring KPIs and adjusting strategies accordingly.
Sales Representative
Verizon
07.2022 - 08.2023
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Associate Banker
Apple Bank
07.2021 - 07.2022
- Enhanced client satisfaction by promptly addressing inquiries and providing tailored financial solutions.
- Streamlined banking operations by implementing efficient processes and utilizing advanced technology tools.
- Assisted clients in achieving financial goals through comprehensive financial planning and investment advice.
- Boosted branch revenue with diligent cross-selling of various banking products and services.
Education
Bachelor of Accountancy - Accounting And Business Management
University of Florida
Gainesville, FL08.2025
High School Diploma -
Colegio La Altagracia
Dominican Republic.06.2020
Skills
- Market research
- Team collaboration
- Active listening
- Sales strategy
- Relationship building
- Data analysis
- Product knowledge
- Social media savvy
- Self-motivation
- Problem-solving
- Decision making
- Multitasking
- Customer service
- Effective negotiation
- Strong communication
- Creative thinking
- Networking abilities
Timeline
Sales Associate Specialist
BMW
08.2023 - Current
Sales Representative
Verizon
07.2022 - 08.2023
Afiliate Marketing
Self-employeed
05.2022 - Current
Associate Banker
Apple Bank
07.2021 - 07.2022
Bachelor of Accountancy - Accounting And Business Management
University of Florida
High School Diploma -
Colegio La Altagracia