Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Luis Preciado

Palmdale,California

Summary

Versatile and results-driven professional with a proven track record at Walmart, adept in customer service and order fulfillment. Excelled in enhancing shopping experiences through meticulous quality control and personalized recommendations, achieving significant sales growth. Demonstrates strong work ethic and multitasking abilities, ensuring high standards of sanitation and efficiency in diverse roles.

Overview

3
3
years of professional experience

Work History

Digital Shopper

Walmart
07.2024 - Current
  • Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
  • Managed inventory and order fulfillment, ensuring accurate shipment of products in a timely manner.
  • Tracked substitutions and informed customers of changes.
  • Analyzed customer behavior data to create personalized recommendations, leading to more effective upselling and cross-selling opportunities.
  • Implemented rigorous quality control measures for all products listed on the platform, ensuring customers received high-quality items consistent with their expectations.
  • Implemented a user-friendly interface that facilitated seamless transactions, leading to higher sales volumes and repeat customers.
  • Stayed current with industry trends and emerging technologies, continuously adapting strategies to maintain a cutting-edge approach to digital shopping experiences.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Preserved patient safety by following safety protocols.

supervisor

Celina Martinez (661)341-2569

Okay to contact supervisor: Yes

Pool Cleaner

Self Employed
03.2022 - 10.2024
  • Brushed walls, cleaned tiles and vacuumed pool floors to prevent build-up of grime and algae.
  • Improved pool water quality by performing regular chemical testing and adjusting treatment levels accordingly.
  • Reduced algae growth with regular brushing of pool walls and floor, ensuring a clean and inviting atmosphere for swimmers.
  • Skimmed pool surfaces before emptying skimmer baskets.
  • Completed backwash procedures using various types of filters.
  • Enhanced customer satisfaction by providing thorough pool cleaning services, including vacuuming, skimming, and scrubbing.
  • Maintained safe pool water quality levels using different chemicals.
  • Prevented costly pool repairs by routinely checking pumps, filters, and other essential equipment for optimal functionality.


Landscape Worker

Self-employeed
03.2022 - 09.2024
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
  • Handled hedge, bush, and shrub trimming.
  • Performed planting, watering, mulching, and edging of lawns.
  • Enhanced curb appeal by maintaining and improving landscape features such as lawns, gardens, and walkways.
  • Applied mulch and other soil amendments to improve plant growth conditions while also controlling weeds and retaining moisture levels.
  • Developed strong client relationships by addressing concerns or requests promptly and providing excellent customer service throughout projects.
  • Installed sod, seeded lawns, or hydroseeded areas for new turf establishment or lawn repair purposes.
  • Contributed to team efficiency by effectively communicating project updates and collaborating on task assignments.
  • Ensured safety on job sites by following proper procedures for operating power tools and heavy equipment.
  • Preserved client satisfaction with timely completion of tasks according to specifications outlined in contracts or work orders.

Host

El Torito Grill
01.2024 - 07.2024
  • Bussed tables, cleared, cleaned and set tables quickly to facilitate table turns during high volume periods.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Answered phone calls to take orders, give information and document reservations.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.

Supervisor: Juanita Felix: (661)274-4502

Okay to contact supervisor: Yes

Server

Don Sebastian
04.2022 - 12.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Supervisor: Jose Preciado

Okay to contact supervisor: Yes

Construction Worker

Self Employed
05.2022 - 09.2023
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Maintained clean and organized job sites, contributing to a safe working environment for all employees.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Gathered and disposed of worksite debris to remove safety hazards.
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
  • Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
  • Operated power equipment to move materials and promote job efficiency.
  • Demonstrated safe and proper operation of equipment and tools to prevent harm to team members..

Education

High School Diploma -

Palmdale High School
Palmdale, CA
06-2024

Skills

  • Order Fulfillment
  • Customer Service
  • Heavy Lifting
  • Multitasking and Organization
  • Valid Driver's License
  • Basic plumbing knowledge
  • Chemical handling proficiency
  • Strong Work Ethic
  • Sanitation
  • Supply Restocking
  • Cleaning procedures

Languages

Spanish
Professional Working

Interests

  • I like looking at the stars and learning about constellations
  • Auto Repair/Restoration
  • I like working with my hands and fixing things
  • I enjoy helping others and giving back to the community
  • Music
  • Personal Development and Self-Improvement

Timeline

Digital Shopper

Walmart
07.2024 - Current

Host

El Torito Grill
01.2024 - 07.2024

Construction Worker

Self Employed
05.2022 - 09.2023

Server

Don Sebastian
04.2022 - 12.2023

Pool Cleaner

Self Employed
03.2022 - 10.2024

Landscape Worker

Self-employeed
03.2022 - 09.2024

High School Diploma -

Palmdale High School
Luis Preciado