Luis Rivera
Richmond Hill,New York
Summary
At Citi Field, I excelled as a Food Service Worker, mastering multitasking and customer service to enhance dining experiences. Known for quick learning and a strong work ethic, I significantly improved service efficiency and customer satisfaction. My expertise at the register operation and food safety ensured compliance and operational excellence, making me a pivotal team member. I was one of the most Dependable Food Service Worker with being able to go on to the register and take orders if no cashiers were able to or go to the kitchen to make food if we were backed up. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Food Service Worker
Citi Field
03.2023 - Current
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Developed and maintained positive relationships with customers to enhance service.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Set up and broke down food service lines quickly to maintain service flow.
- Boosted customer satisfaction, promptly addressing and resolving complaints.
- Trained new staff on proper food handling and customer service techniques for better onboarding.
Education
High School Diploma -
Newtown High School
06.2021
Skills
- Quick Learner
- Positive Attitude
- Multitasking
- Customer Service
- Strong Work Ethic
- Cleaning and sanitation
- Strong Communication Skills
- Problem-Solving
- Cash Register Operation
- Food safety knowledge
- Food Preparation
- Cooking
Timeline
Food Service Worker
Citi Field
03.2023 - Current
High School Diploma -
Newtown High School
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