Summary
Work History
Education
Skills
Languages
Interests
Timeline
8e
Luis  Rivera

Luis Rivera

Kerrville,TX

Summary

Dynamic server with a proven track record at Cracker Barrel Restaurant, excelling in high-volume dining and exceptional customer service. Skilled in POS operation and multitasking, I significantly enhanced guest satisfaction and cultivated strong customer relationships. Demonstrated expertise in hospitality service, seamlessly blending hard and soft skills to elevate dining experiences.

Personable and adaptable individual with knack for delivering exceptional customer service and creating memorable dining experiences. Possesses strong understanding of menu offerings and food handling protocols, along with solid multitasking and communication skills. Able to contribute to positive dining atmosphere and ensure guest satisfaction.

Work History

Server

Cracker Barrel Restaurant
04.2024 - 09.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Education

No Degree - General Studies

Hill Country High School
1200 Sidney Baker St, Kerrville, TX 78028
02-2025

Skills

  • Exceptional customer service
  • Hospitality service expertise
  • Memory retention
  • Cleanliness standards
  • High-volume dining
  • Sales expertise
  • Point of sale operation
  • POS operation
  • Hostess support
  • Check payment processing
  • Multitasking
  • Upselling

Languages

English
Full Professional
Spanish
Native or Bilingual

Interests

  • Artificial Intelligence (AI) and Machine Learning
  • Coding and Programming
  • Web Development and Design
  • Gym Workouts

Timeline

Server

Cracker Barrel Restaurant
04.2024 - 09.2024

No Degree - General Studies

Hill Country High School
Luis Rivera