Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Luis Ruiz

Mexico,Mex

Summary

Results-oriented Sales and Customer Service professional skilled in communication and negotiation. Leverages deep product knowledge to create customer solutions that enhance loyalty and retention. Experienced in training and mentoring sales and customer service teams, fostering effective collaboration across all organizational levels.

Overview

4
4
Languages
6
6
years of professional experience

Work History

Sales Specialist

Plastic Resin Solution ( Grupo Comercial PRS SA De CV)
Mexico City
06.2026 - 09.2026
  • Followed up on leads to advance opportunities through the sales pipeline.
  • Prepared sales quotes and supported pricing updates for client orders.
  • Followed up on leads to advance opportunities through the sales pipeline.
  • Coordinated order processing with operations to maintain accurate fulfillment.
  • Maintained customer records and activity notes in sales tracking systems.
  • Communicated product availability and delivery updates to clients promptly.
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Procurement prospect plastic resin distributor/fab/traders quote and evaluate different incoterm product access

• Sales. prospect +250 plastic resin transformers (PE, PP, PS, specialities) and contact with possible future customers; samples, quoting and follow

Contact: Administracion24@grupoprs.mx

Sales & Supply Internship

ExxonMobil Servicios Petroleros México, S.A. De C.V
Mexico City
05.2025 - 05.2026

• Project: Inventory optimization at terminals

  • Demonstrated success in working within tight deadlines and a fast-paced environment.
  • Used critical thinking to break down problems, evaluate solutions, and make decisions.
  • Automation of Market size calculation from 2012 to 2030 depending on monthly stats and percentage of market share against competitors
  • Adaptable and proficient in learning new concepts quickly and efficiently.

• Project: Material availability calculation model (Order Flow - Goods Issue)

• Tracking of orders volume against goods issued volume according to client-product requirements.

• Elaboration of monthly quotations and price recording of direct client list.

• Elaboration of inventory reports tracking from warehouse and in transit from/to terminal.

Contact: Lic. Andrea Castro: andrea-castro@exxonmobil.com

Regulatory Affairs Internship

Baxter Healthcare México S. De R.L.
Mexico City
09.2024 - 01.2025

• Managed project for assignment of rights

• Developed dossiers for modifying sanitary registration conditions with COFEPRIS for medical devices and drugs, ensuring compliance with regulatory standards.

• Elaboration of technovigilance reports.

• Updating of both electronic backup and physical files in accordance with each modification.

• Coordinated updates of ISO certificates, Good Manufacturing Practices (GMP), and attorney powers (PoA) with global departments to maintain regulatory compliance.

• Notification of current health regulation updates.

• Managed and updated records on the Veeva Vault RIM platform to ensure accuracy and compliance with regulatory requirements.

Coordinated communications with QFB Lilia Elizabeth Martínez

Refrigeration Technician

Refrigeración Especializada Comercial S.A. De C.V.
Mexico City
04.2020 - 10.2021
  • Performed preventive maintenance on refrigeration systems to improve reliability and reduce unplanned downtime.
  • Diagnosed commercial refrigeration failures and completed precise repairs on compressors, evaporators, and control components.
  • Inspected refrigerant levels, pressure readings, and electrical connections to verify safe operating conditions.
  • Installed and calibrated refrigeration equipment according to technical specifications and service requirements.
  • Documented service work, parts usage, and maintenance findings for accurate technical records.
  • Supported technicians with field repairs while maintaining compliance with safety and environmental procedures.

Education

Bachelor of Science - Chemical Engineering

Universidad La Salle
Mexico City
12-2025

Skills

  • Sales expertise
  • Account relations
  • Sales strategy
  • Upselling and cross-selling
  • Sales analytics
  • Upselling strategies
  • Client relations
  • Sales reporting
  • Team collaboration
  • Sales forecasting
  • Bilingual communication
  • Relationship building

Accomplishments

    Designed and implemented a CRM database to centralize 250+ prospects, customer requirements, quotations, and follow-up activities, improving sales tracking and grew sales opportunities from 20% to 80% by developing a CRM database and improving prospect follow-up.

Languages

Spanish
Native or Bilingual
English
Full Professional
German
Limited Working
French
Limited Working

Timeline

Sales Specialist

Plastic Resin Solution ( Grupo Comercial PRS SA De CV)
06.2026 - 09.2026

Sales & Supply Internship

ExxonMobil Servicios Petroleros México, S.A. De C.V
05.2025 - 05.2026

Regulatory Affairs Internship

Baxter Healthcare México S. De R.L.
09.2024 - 01.2025

Refrigeration Technician

Refrigeración Especializada Comercial S.A. De C.V.
04.2020 - 10.2021

Bachelor of Science - Chemical Engineering

Universidad La Salle