Luis Sanchez
West Palm Beach,FL
Summary
Dedicated Banquet Manger with over 15 years of experience in the hospitality industry, of which 10 years have been in Marriott hotels ,offering strong leadership, exceptional organizational skills, and commitment to delivering high quality service. Highly skilled in assessing client needs and utilizing resourceful attitude and strong network to surmount obstacles and create seamlessly executed events.
Overview
14
14
years of professional experience
Work History
Banquet Manager
The Ben, autograph collection
West Palm Beach, FL
09.2021 - Current
- Supervised all aspect of daily hotel banquet operations, ensuring a seamless and memorable experience for guests.
- led and managed banquet personnel,conducting regular performance review to maintain high service standards.
- coordinated with other Food & Beverage managers and maintained open communication on F&B issues.
- prepared and submitted required reports such as wage Progress, payroll, and quarterly action plans promptly.
- Organized, scheduled and supervised staff for banquets.
- Developed and implemented cost control systems to ensure efficient use of resources while maintaining high standards of product quality.
Food and Beverage Director
Boca Renaissance hotel
Boca Raton, FL
09.2020 - 08.2021
- Organized and conducted regular staff meetings to discuss food safety, customer service, and menu changes.
- Conducted departmental and hotel training to ensure stuff excellence.
- Developed new menus in collaboration with the executive chef to ensure quality control standards were met.
- Managed relationships with vendors to secure competitive pricing on high-quality products.
- Oversaw daily operations of restaurant, bar, catering services including staffing schedules and cash management procedures.
Banquet Supervisor
Waldorf Astoria
Boca Raton, FL
10.2017 - 02.2020
- Coordinated banquet staff to ensure efficient service of guests.
- Reviewed banquet orders and communicated changes with kitchen staff.
- Supervised setup of tables, chairs, linens, place settings, centerpieces, and other decorations prior to event.
- Ensured compliance with health and safety regulations in all areas of the banquet hall.
- Assisted in resolving customer complaints or concerns in a timely manner.
Banquet Manager
Marriott singer Island
West Palm Beach, FL
01.2011 - 09.2017
- Managed all aspects of event planning including budgeting, scheduling and vendor selection.
- Established guidelines and procedures for operating the banquet department efficiently.
- Created detailed reports on the status of all events held within the facility.
- Ensured compliance with local liquor laws, health regulations, and standard Operating Procedures (SOPs)
- Monitored the quality of service in banquet operations, taking corrective actions as necessary.
Education
Bachelor of Arts - Business Administration
Fairleigh Dickinson University
Teaneck, NJ01.2011
Bachelor of Arts - Industrial Engineering
University of The Valley
Cali, Colombia03.2005
Skills
- Team Member Development
- Cost Control
- Corporate and Social Events Coordination
- Standards enforcement
- Team Management
Accomplishments
- Manger of the year in 2022 at The Ben hotel.
- Manger of the year in 2016 at the Singer island marriott
Timeline
Banquet Manager
The Ben, autograph collection
09.2021 - Current
Food and Beverage Director
Boca Renaissance hotel
09.2020 - 08.2021
Banquet Supervisor
Waldorf Astoria
10.2017 - 02.2020
Banquet Manager
Marriott singer Island
01.2011 - 09.2017
Bachelor of Arts - Business Administration
Fairleigh Dickinson University
Bachelor of Arts - Industrial Engineering
University of The Valley
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