Luis Santoyo
Bakersfield,CA
Summary
Experienced in leading and collaborating with teams, successfully revitalizing and rebranding businesses to achieve their full potential. Expertise lies in creating a healthy and productive working environment that fosters growth and success. Proven track record of driving positive change, adept at implementing strategies to enhance team performance and drive organizational success. Strong leadership skills and passion for creating thriving workplaces, confident in ability to contribute to the growth and success of any organization.
Overview
13
13
years of professional experience
Work History
Process Guide / Ship Clerk
Amazon
09.2024 - Current
- Managed packaging and organization of boxes within shipment vehicles.
- Handled loading of boxes into trucks efficiently.
- (Process Guide) Spearheaded leadership role within operations team focusing on managing processes and mentoring associates.
- (Process Guide) Coached employees on best practices for maintaining high-quality standards throughout all processes.
- (Ship Clerk) Ensured proper trailer utilization and oversaw package flow from warehouse to delivery trucks while maintaining accuracy and on-time standards.
Pipeline Laborer
abercrombie pipeline
09.2023 - 09.2024
- Executed excavation tasks for pipeline repairs utilizing both machinery and hand-digging techniques.
- Executed both coating and total pipe replacement repair projects.
- Executed backfilling of finished projects utilizing preexisting dirt or requested substances.
Creative Director
Bakersfield Christian High School
03.2022 - 09.2023
- Crafted announcements and promotional content to support the advancement of school fundraising activities.
- Elevated company reputation through consistent delivery of high-quality creative content.
- Developed high-impact creative trailers and promotional content for company campaigns from concept to completion.
- Mentored and trained junior designers to help enhance skills and capabilities.
- Managed multiple projects simultaneously, ensuring timely completion and seamless execution.
- Designed innovative creative strategies to raise brand awareness and engagement for organization.
- Spearheaded rebranding campaign to meet and exceed quarterly sales goals.
- Streamlined creative processes for improved efficiency and team productivity.
Legal Secretary
Rodriguez and Associates
11.2019 - 03.2022
- Processed case documentation promptly.
- Managed assigned errands with punctuality.
- Developed presentations for every trial exhibit.
- Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
- Organized files for court proceedings.
- Maintained reliable and punctual driving service for client appointments.
Store Manager/Technician
E GADGET FIX
01.2019 - 09.2019
- Conducted repairs on smartphones and tablets.
- Created work schedules and oversaw inventory processes.
- Maintained detailed records of all completed repairs, helping identify patterns in device malfunctions over time.
- Assisted customers with setting up newly repaired devices, ensuring proper functionality before leaving the store.
Creative Assistant/Social Media Director
DISCOVERY CHURCH
11.2017 - 01.2019
- Oversaw church social media operations and led the creative team.
- Updated and created cross-functional decks and presentations.
- Managed social channel content strategy and calendars to drive engagement.
- Proofread and edited marketing materials to maintain a high level of accuracy and professionalism in written communications.
- Enhanced brand image by developing eye-catching marketing materials and visual content.
Laborer/Temp
JTS MODULAR
05.2017 - 07.2017
- Assisted in loading trucks with ordered products.
- Improved worksite efficiency by maintaining clean and organized work areas.
Journeyman Laborer
ARB, INC
11.2012 - 03.2017
- Received tasks pinpointing exact GPS locations of defects needing attention.
- Excavated and reinforced site for safe working conditions.
- Restored site integrity through post-repair backfilling.
- Optimized operational efficiency in pipeline systems.
- Demonstrated adaptability by quickly learning new tools, techniques, and skills to help meet changing project requirements.
Cashier
Walmart
07.2011 - 11.2012
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
BAKERSFIELD COLLEGE
Bakersfield, CA01.2012
HS Diploma - undefined
EAST BAKERSFIELD HIGH SCHOOL
Bakersfield, CA01.2009
Skills
- Inventory Team Management
- Process Optimization
- Customer Relationship Management
- Collaborative Team Development
- Appointment Management
- Comprehensive Legal Market Research
- Efficient Keyboarding Ability
- Administrative Support Experience
- Store Management Experience
- Skilled in Adobe Creative Suite Applications
- Customer Engagement
- Skills Enhancement
- Digital Graphic Creation
- Brand Development
- Management
- Social Media Engagement
- Digital Marketing Expertise
- Creative Photography Skills
- Project Coordination
- Digital Advertising Expertise
Timeline
Process Guide / Ship Clerk
Amazon
09.2024 - Current
Pipeline Laborer
abercrombie pipeline
09.2023 - 09.2024
Creative Director
Bakersfield Christian High School
03.2022 - 09.2023
Legal Secretary
Rodriguez and Associates
11.2019 - 03.2022
Store Manager/Technician
E GADGET FIX
01.2019 - 09.2019
Creative Assistant/Social Media Director
DISCOVERY CHURCH
11.2017 - 01.2019
Laborer/Temp
JTS MODULAR
05.2017 - 07.2017
Journeyman Laborer
ARB, INC
11.2012 - 03.2017
Cashier
Walmart
07.2011 - 11.2012
HS Diploma - undefined
EAST BAKERSFIELD HIGH SCHOOL
BAKERSFIELD COLLEGE
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