Luis Segura
McDonald's
Sacramento,CA
1
Language
4
years of professional experience
Motivated individual with a versatile background in customer service and office administration. Recognized for optimizing workflows and effectively training new staff, ensuring high standards of service and operational efficiency.
Work History
Secretary
10 Months- Assisted in maintaining accurate records and documentation for board activities.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Entered data into system and updated customer contacts with information to keep records current.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Worked with Excel Spreadsheets
Crew Member
2 Years 6 Months- Operated cash register, processing customer transactions efficiently and accurately.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of dining area and kitchen equipment.
- Collaborated with team members to optimize workflow during peak hours.
- Trained new crew members on operational procedures and customer service best practices.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Car Detailer
1 Year 10 Months- Cleaned and polished vehicles to enhance aesthetic appeal and customer satisfaction.
- Applied wax and sealants using advanced detailing techniques for superior finish.
- Used high-pressure washing systems to remove dirt and grime from vehicle exteriors.
- Inspected vehicles for damage and reported findings to management for resolution.
- Organized detailing supplies and maintained work area to ensure efficiency and safety.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Maintained clean, tidy and safe work environment.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Improved overall vehicle appearance with the use of professional-grade equipment and products.
Education
No Degree - Construction Management
High School Diploma
Skills
Customer service
Verbal and written communication
Office administration
Organization
Spreadsheet management
Languages
Spanish
Professional Working
Timeline
Crew Member
McDonald's
04.2024 - CurrentRead More
Car Detailer
Future Ford Of Roseville
08.2023 - 06.2025Read More
Secretary
California Society Of Health System Pharmacists
08.2022 - 06.2023Read More
California State University, Sacramento
No Degree from Construction Management
Read More
Cristo Rey High School
High School Diploma
Read More