Luis Angel Sumano
San Jose,CA
Summary
Experienced Parts Counter Person with expertise in automotive parts and inventory management. Proven track record in parts identification, sourcing, and distribution tailored to customer needs. Achieved significant reductions in lead times and enhanced customer satisfaction in previous positions. Recognized for strong work ethic, adaptability, and ability to excel in independent roles.
Overview
5
5
years of professional experience
Work History
Parts Counter Person
Frontier Ford
Santa Clara, CA
08.2022 - Current
- Maintained organized inventory of automotive parts and supplies on the sales floor.
- Operated point-of-sale system to process customer transactions efficiently.
- Provided customer service by assisting with parts inquiries and product recommendations.
- Assisted in receiving and stocking new inventory deliveries promptly and accurately.
- Communicated with suppliers to order parts and confirm delivery schedules effectively.
- Educated customers on product features, benefits, and proper usage of parts.
- Utilized computer system to check part numbers, prices, availability and special order items.
- Processed customer orders for automotive parts, supplies and tools.
- Answered incoming phone calls from customers seeking assistance or information about products or services offered.
- Researched parts availability, pricing and delivery times.
- Operated forklift equipment safely for loading and unloading purposes.
Porter
Stevens Creek Mazda
San Jose, CA
12.2021 - 07.2022
- Maintained cleanliness and organization of public areas and facilities.
- Collaborated with front desk staff to enhance guest experience.
- Monitored inventory of supplies and reported shortages to management.
- Demonstrated dedication and work ethic through consistent attendance and top-level performance.
- Cleaned common areas following established schedules and prescribed methods.
- Performed basic maintenance and cleaning.
- Walked property and grounds, picking up trash and debris to maintain curb appeal.
- Maintained clean and tidy appearance in reception, waiting areas and hallways.
- Greeted customers and provided assistance with their needs.
Order Selector
SYSCO Food Services
Fremont, California
07.2021 - 11.2021
- Operated electric pallet jack for efficient order selection and movement.
- Ensured accuracy of order fulfillment by verifying item codes and quantities.
- Collaborated with team members to maintain smooth workflow during high-demand periods.
- Followed safety protocols to minimize risks while handling equipment and materials.
- Operated electric pallet jacks and forklifts to transport products between warehouse aisles.
- Executed the picking, packing, shipping, and unloading of goods in an efficient manner.
- Used handheld scanners to key in data for packages.
- Inspected product for damages or defects before placing them into containers.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
- Labeled boxes and placed in outbound collection areas.
Education
High School Diploma -
Phoenix High School
San Jose05-2019
Skills
- Inventory management
- Parts analysis
- Order processing
- Customer relationship management
- Problem solving
- Effective communication
- Staff training
- Ordering parts
- Forklift operation
- Customer service
- Shipping coordination
- Delivery coordination
- Email communication
- Problem-solving skills
- Vehicle operations
- Clean driving record
- Parts department organization
Languages
Spanish
Limited
Affiliations
- Sports enthusiast
- Personal car projects
- Athlete
Timeline
Parts Counter Person
Frontier Ford
08.2022 - Current
Porter
Stevens Creek Mazda
12.2021 - 07.2022
Order Selector
SYSCO Food Services
07.2021 - 11.2021
High School Diploma -
Phoenix High School